Account Manager / Inside Sales (Clinic… at Zymo Research… · CA

Summary: Zymo Research Corp is seeking a highly motivated Account Manager / Inside Sales Representative to join their affiliated company, Stori. This hybrid role involves driving new business through outbound clinic engagement, onboarding new partners, and managing ongoing relationships to ensure successful adoption of Stori’s testing platform. Responsibilities: - Identify, prospect, and engage clinics, providers, and healthcare organizations - Conduct outbound outreach (calls, email, virtual meetings) to generate and qualify new leads - Educate prospective clients on Stori’s testing platform (hormone, methylation, microbiome, etc.) - Lead product demos, sales presentations, and onboarding discussions - Manage the full sales cycle from first contact through account activation - Guide clinics through onboarding workflows, ordering, and platform setup - Develop and maintain strong relationships with onboarded clinics - Drive test utilization, account expansion, and retention - Conduct regular check-ins and performance reviews - Track account performance metrics using CRM tools - Serve as primary contact for technical inquiries - Troubleshoot issues and coordinate with internal teams - Guide customers on workflows and best practices - Document and resolve recurring issues - Partner with product, lab, and quality teams - Provide customer feedback for product improvements - Support training materials and documentation Required Qualifications: - Bachelor's degree in Life Sciences or related field required - 1–5+ years of experience in sales, account management, or customer-facing roles - Strong communication and organizational skills Preferred Qualifications: - Experience in diagnostics, biotech, or healthcare preferred Required Skills: Sales, Account Management, Customer Support, CRM Tools, Diagnostics, Biotech, Healthcare Benefits: Commission plan at the time of posting, Medical, Dental, Vision, and Life Insurance Coverages, EAP Sessions, Vacation Time plus Company Holidays, Paid Sick Leave, Generous 401(K) with matching, Employee Referral Bonus, Competitive commission plan, Monthly car allowance, Cell phone stipend