Case Manager at Youth Mission Team Australia in Mt Druitt

Case Manager

Location: Mt Druitt

Case Manager | Family & Domestic Violence

• Full- time, Max- Term 1 year contract (with room for extension)
• Location: MT Druitt, 2770
• $94, 472k annually + super + NFP salary packaging
• Make a meaningful difference to the lives of Australians in need

Make a meaningful difference for people rebuilding their lives after family and domestic violence.

Are you passionate about supporting people to rebuild their lives after experiences of family and domestic violence? At HOPARRS, you will work alongside a committed team delivering specialist homelessness support to individuals and families in crisis. No two days will be the same as you provide person-centred case management, advocate for positive outcomes, and help people secure safe housing and a brighter future.

You will be organised, self-motivated, and confident managing your own caseload while delivering high-quality, trauma-informed support. As priorities can shift quickly, you'll need to be adaptable, solution-focused, and committed to achieving positive outcomes for the people you support.

Your Opportunity

• Manage a caseload of clients with complex needs.
• Provide case management, client meetings and outreach support.
• Conduct risk assessments and develop safety and support plans.
• Support clients to access and maintain safe, stable housing.
• Advocate for clients and coordinate referrals to legal, financial, mental health and other services.
• Maintain accurate case notes, client records and reporting.
• Build strong relationships with community and government services.

What will help you succeed

This is an experienced Case Manager position requiring:

• Strong case management experience with complex clients.
• Experience or sound knowledge of family and domestic violence.
• Confidence managing a complex caseload and changing priorities.
• Experience facilitating groups or workshops.
• Strong client engagement, administration and case note skills.
• Relevant qualifications and experience appropriate to the role.

A current driver's licence, Police Check, WWC/WWVP Check and First Aid certificate are required.

Your benefits

• Rewarding, purposeful work where you can make a genuine difference.
• Not-for-profit salary packaging through AccessPay.
• Discounts with health insurers and major retailers.
• Free confidential counselling and access to chaplaincy support.

How to apply

If you’re an experienced Case Manager passionate about supporting people impacted by family and domestic violence, we’d love to hear from you.

Click “Apply now” to submit your application.

Applications are shortlisted as they are received, so we encourage you to apply early.