Office Manager at YossiG in Brooklyn, NY

Office Manager

At YossiG, we don't believe in background roles. We believe in backbone roles.

This isn't just a job. It's the center of the action: the flow between sales, design, billing, and the beating heart of our office.

You're not just organizing. You're orchestrating. You're not chasing tasks. You're owning outcomes.

You own the process. When a new client reaches out, you're the first voice they hear. From there, you make sure every step happens, every person involved has what they need, and nothing falls through the cracks. When an invoice goes out, you make sure it gets paid. When something in the office isn't working, you fix it, or find a way to make it simpler.

Your job is to own the flow. Between people. Between systems. Between expectations and reality.

Who You Are

You're sharp, grounded, and dependable. You don't wait to be told. You notice, act, and follow up. You own it. If it's in your lane, it gets done. If it's stuck, you move it. You come to us with updates, with questions, with solutions. You're clear and concise. You get to the point. When something's hard, your first question is "how can we make this work?" You're warm, easy to work with, and people just trust you. You're always looking for ways to do things better, and to stop doing what doesn't matter. You don't need a title to lead. You just do what needs doing, and do it phenomenally.

About YossiG

YossiG is a luxury interior design firm based in Brooklyn, crafting one-of-a-kind homes for high-end residential clients across NYC, New Jersey, and Long Island. We blend deep listening, thoughtful process, and artistic vision to design spaces that elevate the people who live in them. Our team is warm, focused, and deeply collaborative. We take pride in our work, and we support each other to grow and do great things together.

What You'll Do

Qualify New Inquiries & Support the Team Throughout the Sale

• Take first calls with new inquiries, qualify leads, and explain our services and process

• Hand qualified leads to our design leadership, who lead the sales conversations, and schedule the right meetings

• Follow up with everyone involved in a sale (leadership, design director, designers) so every lead keeps moving

• Create and send proposals, contracts, and retainer requests, and follow up until they're signed

• Request and organize plans, drawings, and project materials from new clients

• Document every step in our system, so there's always a clear record of where each sale stands and what needs to happen next

• Set up new clients and projects in our internal systems (easy to learn, and we'll train you)

Own Billing & Collections

• Prepare and send monthly client invoices, accurately and on time

• Manage retainers, credits, partial payments, and client-specific billing details

• Track every payment (checks, Zelle, wires, credit cards) and keep QuickBooks and our collections tracker up to date

• Deposit and record incoming payments, including commissions

• Stay on top of late invoices, make sure the team follows up with clients until they're paid, and follow up with clients directly when needed

• Flag when a payment issue affects whether a project should pause or move forward

• Keep leadership updated on outstanding balances and collections

Run the Office

• Be the front of house: answer calls, greet visitors, and route everyone to the right person

• Manage our shared inboxes so nothing is missed

• Coordinate vendors, technicians, and office services

• Keep supplies stocked, packages handed off, and the office running like clockwork

• Plan team celebrations, birthdays, and the moments that make our culture

• Support onboarding for new team members

• Spot what's slowing us down, and find ways to streamline it, systemize it, or eliminate it

What Winning Looks Like

• Every new inquiry gets a quick response and a clean handoff. Nothing falls through the cracks.

• Everyone involved in a sale knows exactly what's next.

• Invoices go out accurately and on time. Every late payment is tracked and followed up until it's collected.

• Our systems are always current. Billing, client, and project information is organized and easy to find.

• Everyone who interacts with YossiG (clients, vendors, guests) feels welcomed and cared for.

• The office runs smoothly, and leadership isn't pulled into things you can handle.

• Things work better six months after you start than they did on day one.

What You'll Need

• 2 to 5 years in office management, operations, sales support, or billing/AR

• Billing experience (QuickBooks or similar is a plus)

• Clear, concise communication: written, by phone, and in person

• A track record of follow-through. You don't let things drop.

• Comfortable keeping many projects and people moving at once in a fast-paced environment

• Comfortable picking up new systems quickly. Ours are easy to learn, and we'll train you.

• Obsessive attention to detail (in a good way)

• Strong with numbers, stronger with people

• Proactive, resourceful, and solutions-first

• Calm under pressure

• Hungry, humble, and smart. Always learning, always growing.

• Team-first mindset. Not above any task.

• Design, architecture, or luxury-service experience is a plus

Position Details

• Position: Office Manager

• Department: Administration

• Reports To: CEO

• Location: In-office, Brooklyn, NY (Friday remote optional)

• Schedule: Full time, 9 to 6 (Fridays until 1 PM)

• Compensation: $75,000 to $90,000 annual base salary, based on experience

Benefits: Paid time off, health insurance, vision and dental coverage, legal and Jewish holidays off, team events, and a collaborative, supportive, growth-minded work environment.

How to Apply

Apply on our website: yossig.com/officemanager

The application includes your resume and a short video (up to 3 minutes). You can record it on your phone.

Backbone roles need backbone people. If that's you, let's talk.

Yours truly,

The YossiG Team

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person