Shift Supervisor at Yogurtland in Houston, TX

The Shift Supervisor ensures company standards are met in the event the Store Manager is unavailable and to ensure Associates comply with policies and procedures. Assist the Store Manager in the development and compliance with policies and procedures. Upholds and executes the vision and mission of Yogurtland and assists others in doing the same.

JOB RESPONSIBILITIES:

• Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.
• Assisting with shift scheduling.
• Coordinate and communicate individual Associates duties throughout shift.
• Assist in training, coaching and development of newly hired Associates.
• Follows and ensures Associates adhere to meal and break periods.
• Taste product to ensure quality standards are met.
• Is the “role-model” for outstanding customer service and overall Associate standards.
• Ensures cleanliness, health and safety standards are maintained at all times.
• Other job-related activities as requested by Store Leader.

QUALIFICATIONS:

• Ability to maintain confidential information in the strictest of confidence.
• 1-year previous supervisory experience preferred but not required.
• Ability to maintain a fast pace.
• Ability to problem solve quickly and effectively.
• Effective customer service skills delivered with a friendly disposition.
• Basic management skills.
• Ability to handle responsibility.
• Ability to communicate clearly and concisely.
• Ability to lead others in always upholding company standards.
• ServSafe or equivalent food handler’s certification.

Duties, Responsibilities, and/or Activities may change at any time, with or without notice.

CG Yogurt/Socal Frozen Treats will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)

Compensation: $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Pioneers of Self-Serve Frozen Yogurt

When Yogurtland opened its doors, in 2006, in Fullerton, CA, owner Phillip Chang had one goal in mind: provide a self-serve frozen yogurt experience that gives customers the highest quality ingredients and flavors to fill their cups.

Now over 15 years later, Yogurtland continues to fulfill Phillip's vision and is the leading frozen yogurt brand with over 250 locations in the U.S. and internationally.

It's simple: real ingredients make great flavors.

Ingredients sourced from around the world to bring you most authentic tasting flavors out there. From creating our own recipes to producing our delicious flavors, our Dairy is where all the magic happens from start to finish!

At Yogurtland we're in the community for the community.

Our company was built on the principles of Love, Joy and Hope and each day, we strive to uphold them. Seeing friends laughing as they catch up over a cup of frozen yogurt and watching children's eyes light up as they swirl their first cups is what makes us smile.

Create a Froyo Moment

Being able to share our passion of bringing the best ingredients and flavors to you in the most delicious way is the most rewarding experience. We look forward to creating more memories - and flavors - with you!