Operations Supervisor - Metering at Xcel Energy in Carlsbad, NM

OPERATIONS SUPERVISOR - METERING Location: Carlsbad, NM, 88220 Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A  position at Xcel Energy could be just what you’re looking for. Position Summary Standard Operations Position. Supervise a high performing operations team while driving the safe, efficient and cost-effective use of resources according to policies and procedures. Assure safe, reliable, and compliant operations and ensure customer satisfaction. Ensure consistent and effective use of standard tools and processes. Support attainment of corporate and business unit goals and objectives and process and performance metrics. Serve as a strong communicator of key strategic and operational changes. Essential Responsibilities • Safety: Provide visible safety leadership and drive real time safety accountability by engaging employees/crew through safety meeting facilitation, job briefs, audits, training, accident investigation/event assessment, and job site observations. Work in close partnership with Safety Consultant. • Business Optimization & Strategy: Evaluate team performance based on operational efficiency, reliability and quality metrics; monitor trends, and take corrective action where appropriate. Ensure and reinforce the importance of process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes through effective communication of expectations and objectives. • Operational Effectiveness: Responsible for crew productivity and quality of execution. Maintain a consistent presence in the work environment. Assist in removing barriers with pre-requisites, materials, stakeholder, and other issues. Align crew skills and availability to work activities through coordinators, planners, and schedulers, prioritizing customer satisfaction and reliability. • Talent Management: Recruit talented employees, establish clear performance expectations and effectively manage performance. Provide training, coaching and oversight and drive employee engagement. Provide input and leadership in addressing bargaining unit issues, grievances, corrective actions, and future development. • Relationship Management: Build and maintain effective internal and external relationships. Be knowledgeable of necessary systems and resources to assist employees, other work groups, and/or customers and stakeholders. Enable crews to provide solutions to issues and improve customer/stakeholder satisfaction. • Regulatory & Compliance: Coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Support and ensure required compliance/technical training is completed. Establish, monitor, and track processes to ensure regulatory compliance. Minimum Requirements • Three or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields. • Demonstrated knowledge and experience in specific functional area standards, procedures, and applicable government/environmental regulations. • Operational knowledge of work and asset management and analytical/reporting applications. • Effective change leader with demonstrated ability to effectively communicate company/business area strategies and objectives to various stakeholders. • Proven results at achieving performance and operational metrics and driving process adherence. • Will be required to work rotating shifts and/or be on call Preferred Characteristics • Previous metering experience and/or knowledge. • Associates or technical degree preferred. • Informal leadership or supervisory experience. • Demonstrated experience working as/with bargaining unit employees. • Completion of an approved apprentice program in an appropriately related craft. • Demonstrated understanding of utility finance. As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com. Non-Bargaining The anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation.  You will not be penalized for redacting or removing this information. Deadline to Apply: 06/24/26 EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.   ACCESSIBILITY STATEMENT Xcel Energy endeavors to make https://www.xcelenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.