Site Manager at WQS Group in Edmonton, Alberta, CA

WQS Non-Destructive Testing Inc. is seeking a Site Manager to oversee day-to-day operations. Reporting to the Vice President, Operations, this role is responsible for coordinating site activities, leading personnel, maintaining client relationships, and ensuring the safe, efficient, and profitable delivery of services. This is an on-site leadership position suited to an experienced management professional with a strong background in NDT, industrial operations, team leadership, and client service. Key Responsibilities Site Operations

Oversee daily site operations to ensure safe, efficient, and reliable service delivery. Coordinate technician scheduling, dispatch, equipment availability, and resource allocation. Monitor operational performance and implement improvements to productivity and service delivery. Ensure site facilities, equipment, and documentation meet company, safety, and regulatory requirements.

Client Relations

Build and maintain strong relationships with existing clients. Serve as a primary site-level contact for client inquiries and operational concerns. Identify opportunities to expand services, secure additional work, and support site growth. Support quotations, proposals, and other business development activities as required.

Team Leadership

Provide day-to-day leadership, coaching, and direction to site personnel, NDT technicians, Visual Inspectors, and Industrial Trade personnel. Support recruitment, onboarding, training, and employee development. Establish clear performance expectations and promote accountability, teamwork, and continuous improvement. Foster a workplace culture focused on safety, quality, and operational excellence.

Financial Performance & Compliance

Monitor site performance, labour costs, equipment utilization, and operational targets. Support budgeting, forecasting, reporting, and invoicing processes. Ensure compliance with applicable safety legislation, client requirements, NDT qualification standards, IRATA standards, and WQS policies. Collaborate with Operations and internal support departments to address staffing, financial, and operational needs.

What You Will Bring

10+ years of experience in industrial field operations, inspection services, or a related environment. 5+ years of leadership experience within NDT, Industrial Rope Access or a related inspection services environment. Strong working knowledge of NDT services, technical qualifications, and industrial client requirements.·
Experience coordinating personnel, equipment, and resources in a field-based service environment. Proven client relationship management skills and experience supporting business development. Strong leadership, communication, organizational, and problem-solving skills. Understanding of operational performance, cost control, and resource utilization.