Assistant Manager - Operations (Accounts… at WNS Global… · Pune

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

• 
  Invoice Processing- Receive, review, and process vendor invoices accurately and in a timely manner.
• Verify supporting documentation, approvals, and account coding for completeness and compliance.
• Perform 2-way and 3-way matching of invoices with purchase orders and goods receipts.
• Investigate and resolve invoice discrepancies by coordinating with vendors and internal departments.
• Post approved invoices into the accounting/ERP system (e.g., SAP, Oracle, NetSuite).
• Vendor Master Management- Create, update, and maintain accurate vendor master records in accordance with internal policies.
• Validate vendor tax IDs, bank details, and supporting documentation to prevent duplicate or fraudulent records.
• Coordinate with multiple teams & business for vendor onboarding and maintenance.
• Periodically audit and cleanse vendor data to ensure accuracy and compliance.
• Payments Processing- Prepare payment runs for vendor invoices and employee reimbursements in accordance with payment terms.
• Reconcile payment batches with accounting records and bank statements.
• Ensure payments are made in line with company policy, cash flow planning, and statutory requirements.
• Maintain proper documentation and audit trail for all disbursements.
• Monitor unprocessed payments, returned transactions, or duplicate payments and take corrective action.
• Travel & Expense (T&E) Claims- Review and audit employee T&E claims for accuracy, policy compliance, and required approvals.
• Process timely reimbursements for approved claims.

• Educate employees on T&E policies and system procedures.• Identify policy violations or duplicate submissions and follow up for resolution.

• Reporting & Compliance- Support month-end and year-end closing activities, including accruals, vendor reconciliations, and reporting.
• Prepare AP aging reports, payment forecasts, and other relevant analyses.
• Ensure compliance with accounting standards, internal controls, and statutory regulations.
• Assist internal and external auditors by providing required documentation and explanations.
• Timeliness and accuracy of invoice and payment proposal.
• Compliance with internal policies and audit requirements.
• Vendor and employee satisfaction levels.
• Reduction in pending payables, duplicate payments, and processing errors.

Qualifications

• AP Team Lead (8-12+ Years of Experience)• Perform day-to-day invoice entry, payment processing, and T&E claim handling.• Reconcile vendor accounts and assist in resolving payment discrepancies.• Support data maintenance in vendor master files and ensure documentation accuracy.• Generate standard reports and assist in month-end close activities.• Escalate issues and seek guidance from senior team members when required.• Review and approve AP transactions processed by Analysts.• Handle complex vendor reconciliations, high-volume accounts, and escalations.• Support process improvement, automation, and system enhancement initiatives.• Coordinate with Procurement, Treasury, and Finance teams for issue resolution.• Train and mentor junior AP staff on systems and procedures.• Manage the Accounts Payable team to ensure accurate and timely processing of all AP activities.• Ensure compliance with company policies and tax regulations • Monitor KPIs such as invoice turnaround time, on-time payment rate, and GR/IR aging.• Drive process improvements, automation initiatives, and internal control enhancements.• Partner with Finance leadership, Procurement, and business units to optimize working capital.• Supervise team performance, conduct reviews, and foster a culture of accountability and excellence.• Qualifications & Skills• Bachelor’s or Master’s degree in Accounting, Finance, or Commerce.• In-depth knowledge of invoice processing, payments, vendor master, and T&E claims.• Strong understanding of accounting principles and internal controls.• Proficiency in SAP and Excel is mandatory.• Experience in Concur for T&E is preferred• Excellent attention to detail, accuracy, and organizational skills.• Strong communication and interpersonal skills for vendor and stakeholder management.• Ability to manage multiple priorities and meet tight deadlines.• Experience in shared services or multinational environments preferred.