Lead Associate - Billing - Immediate Joiner… at WNS Cares… · Pune

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Perform end-to-end billing activities in SAP (SD module), including invoice creation, validation, and processing.Ensure accuracy and completeness of billing data, including pricing, taxes, and contractual terms.Monitor billing queues and resolve errors, discrepancies, and failed invoices promptly.Analyze and troubleshoot billing issues related to master data, pricing conditions, or system configuration.Coordinate with Sales, Customer Service, Logistics, and Finance teams to resolve billing-related queries.Support month-end and year-end closing activities, ensuring all billing transactions are recorded accurately and on time.Maintain and review billing reports, identify trends, and recommend process improvements.Ensure compliance with internal controls, audit requirements, and SOX guidelines (if applicable).Handle customer billing inquiries and disputes professionally and within SLA timelines.Participate in system enhancements, testing, and process documentation updates.Required QualificationsBachelor’s degree in Finance, Accounting, Business, or related field.2–5 years of experience in billing, finance operations, or Order-to-Cash processes.Strong hands-on experience in SAP (SD module preferred; exposure to FI is a plus).Good understanding of billing processes, pricing, and revenue recognition basics.Proficiency in Microsoft Excel and data analysis.Strong problem-solving and analytical skills.Excellent communication and stakeholder management skills.Preferred QualificationsExperience in a shared services or multinational environment.Knowledge of SAP S/4HANA is an advantage.Familiarity with automation tools, reporting dashboards, or process improvement initiatives (Lean/Six Sigma).Key CompetenciesAttention to detail and accuracyAnalytical thinkingProcess orientation and continuous improvement mindsetTime management and ability to meet deadlinesCollaboration and customer focus

Qualifications

Commerce Graduate