HVAC Technician Supervisor at Wisefind in Spring, TX

HVAC Technician Supervisor

Location

Spring, Texas 77382 (Onsite)

Industries

Construction – Specialty Trades – Mechanical / HVAC, HVAC, Manufacturing – HVAC Equipment (Chillers/Boilers)

Key Challenges

• Managing team workload and maintaining quality standards during peak Texas summer seasons with high service call volumes.
• Balancing urgent parts requirements with budget constraints and supplier lead times to maintain high first-time fix rates.
• Retaining skilled HVAC technicians in the highly competitive Houston labor market, where demand for top talent remains strong.

Role Summary

Our client is a leading HVAC services organization based in Spring, Texas. They are seeking a leader who can ensure high-quality installations, maintenance, and repair services. The role is responsible for overseeing workflow, providing technical guidance, and driving customer satisfaction across residential and commercial projects.

Mandatory Requirements

• Overall experience range: 3 to 8 years of hands-on HVAC experience, including at least 1–2 years in a supervisory or Lead Technician role.
• Valid EPA Universal Certification and a current Texas TDLR Technician or Contractor License.
• Expertise in residential and light commercial HVAC systems, including heat pumps, gas furnaces, and high-efficiency air conditioning units.
• Must have experience in: Construction – Specialty Trades – Mechanical / HVAC, HVAC, and Manufacturing – HVAC Equipment (Chillers/Boilers).
• Must hold AABC or NEBB certification.

MUST-HAVE INDUSTRIES: Candidates must have experience working in one or more of the following industries: Construction – Specialty Trades – Mechanical / HVAC, HVAC, Manufacturing – HVAC Equipment (Chillers/Boilers)

Compensation Details

Salary: USD $30.00 – $40.00 per hour

Variable Compensation

Performance-based bonuses may be available based on individual and team performance results.

Additional Benefits

• Paid Time Off (PTO) and paid holidays.
• Company vehicle or mileage reimbursement.
• Ongoing technical and professional training.
• Career advancement opportunities.

Key Responsibilities

• Oversee daily field operations, ensuring high standards for installations, maintenance, and repair services.
• Coordinate technician schedules and dispatch activities to maximize operational efficiency throughout the Greater Houston area.
• Train and mentor junior technicians in technical competencies, safety procedures, and customer service best practices.
• Serve as the escalation point for customer concerns, providing technical explanations and ensuring a high level of customer satisfaction.

Ideal Candidate Criteria

Experience: Must have a minimum of 3 years and a maximum of 8 years of overall professional experience.

Employment Stability: Minimum tenure of 1 year per employer.

Required Education / Specialization

• Bachelor's degree is preferred but not required. ("Nice to have")