Dental Office Treatment and Financial… at Willow Family… · Wylie

Job Summary

As a Dental Office Treatment and Financial Coordinator, you’ll help patients understand their care plans and navigate the administrative steps involved in treatment. You’ll coordinate scheduling, review records and insurance information, and support clear communication between patients and the dental team. Your impact: Accurate, thoughtful coordination helps patients make informed decisions and helps clinicians focus on care.

Duties

• Present care plans, explain treatment steps, and coordinate appointment scheduling and follow-up.
• Pleasantly and effectively help overcome patient barriers.
• Know and utilize financial options to offer patients.
• Accurately collect and post payments.
• Create claims for completed procedures.
• Handle cancellations and reschedule effectively.
• Manage dentist's schedule to be productive and to flow smoothly.
• Understand EOB's and how to accurately process insurance payments/
• Maintain 98% collection to production ratio.
• Keep AR reports clean and up to date.
• Manage overdue claims and reports.

Requirements

• 3-5 years of experience
• Strong patient service and communication.
• Dental office related administrative experience.
• Knowledge of dental insurance and payment plan options.

Pay: $23.00 - $28.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Paid time off

Experience:

• Treatment and Financial Coordinator: 3 years (Required)

Ability to Commute:

• Wylie, TX 75098 (Required)

Work Location: In person