Whole Body Team Member (Body Care, Makeup,… at Whole Foods… · Seattle

Summary: Whole Foods Market is a leading retailer in natural and organic foods, and they are seeking a Whole Body Team Member. This role involves providing excellent customer service in the Whole Body department, selling products, and maintaining displays while adhering to company standards and safety regulations. Responsibilities: - Monitors product quality and freshness and ensures proper product rotation - Logs, processes, and retrieves customer special orders - Completes spoilage, sampling, temperature, and sweep worksheets as required - Follows department procedures for preparing, storing, rotating, and stocking of product - May assist in training of new Team Members, utilizing all learning checklists and training materials - Supports national, regional and store programs - Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings - Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously - Performs other duties as assigned by store, regional, or national leadership - Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product - Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices - Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards - Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing - Immediately reports safety hazards and violations Required Qualifications: - Provides courteous, friendly, and efficient customer service in the Whole Body department - Sells stock nutritional supplements, body care, and other products - Builds and maintains attractive displays in accordance with regional Whole Body standards - Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times - Performs all positions in accordance with team and store Standard Operating Procedures - Prepared and able to perform the duties inherent in other Team Member job descriptions - Strives to support WFM core values and goals - Promotes national, regional, and store programs and initiatives - Ensures adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department - Monitors product quality and freshness and ensures proper product rotation - Logs, processes, and retrieves customer special orders - Completes spoilage, sampling, temperature, and sweep worksheets as required - Follows department procedures for preparing, storing, rotating, and stocking of product - May assist in training of new Team Members, utilizing all learning checklists and training materials - Supports national, regional and store programs - Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings - Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously - Performs other duties as assigned by store, regional, or national leadership - Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product - Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices - Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards - Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing - Immediately reports safety hazards and violations - Ability to learn basic knowledge of all products carried in department - Ability to sell proactively - Working understanding of Whole Body department and team and WFM quality goals - Strong attention to detail - Strong to excellent communication skills and willingness to work as part of a team - Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors - Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members - Ability to follow directions and procedures; effective time management and organization skills - Passion for natural foods and the mission of Whole Foods Market - Strong work ethic and ability to work in a fast-paced environment with a sense of urgency - Understanding of and compliance with WFM quality goals - Must be able to lift 50 pounds - In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours - Hand use: single grasping, fine manipulation, pushing and pulling - Work requires the following motions: bending, twisting, squatting, and reaching - Exposure to FDA approved cleaning chemicals - Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit - Ability to work a flexible schedule including nights, weekends, and holidays as needed - Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery - May require use of ladders Required Skills: Product Rotation, Inventory Management, Stocking, Merchandising, Use of Box Cutters, Use of Electric Pallet Jacks, Food Safety Compliance, Health and Sanitation Compliance, Use of Ladders Benefits: Eligibility for a store discount, Paid time off, Financial wellness, Health & wellness support programs, Access to other Team Member perks, New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary