Project Manager – Payments & Risk at White Hat Gaming in Remote

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable and flexible modular Casino and Sportsbook Player Account Management solution.

We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.

With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!

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Summary:

We’re looking for a Project Manager with strong experience in iGaming preferably with payments, and risk experience to lead cross-functional initiatives that improve transaction performance, reduce fraud, and ensure regulatory compliance.

This role sits at the intersection of Product, Risk, Finance, Operations, Compliance, and external partners, driving projects that directly impact revenue, player experience, and platform integrity.

You will act as a central coordination point across internal teams, clients, and providers - ensuring alignment on delivery timelines, configuration, and regulatory requirements across multiple concurrent initiatives.

This role is fully remote and reports to the Head of Programme Delivery.

Your day to day:

• Collaborating with cross-functional teams on scope definition, project planning, resource forecasting, budgeting, and timeline management.
• Aligning with multiple internal stakeholders and business leads on delivery timelines, quarterly plans, and prioritisation across concurrent initiatives.
• Acting as a single point of truth across all payments and risk-related projects, ensuring clear communication and consistent updates across teams.
• Managing epics, labels, and delivery tracking to ensure visibility and alignment across engineering and product teams.
• Coordinating testing milestones and ensuring alignment across teams prior to releases.
• Facilitating communication and collaboration between internal teams, clients, and third-party providers.
• Aligning with clients on setup, configuration, MVP scoping, and onboarding requirements, including credential requests.
• Coordinating with 3rd party providers and external clients on integrations, configuration, credential management, and certification processes.
• Working closely with Account Managers on new client requests, ensuring clear delivery timelines and execution plans.
• Leading and supporting key rollout initiatives.
• Identifying and managing risks and dependencies across projects to ensure successful delivery.
• Planning governance, quality assurance processes, and supporting tools.
• Creating and maintaining clear, structured project documentation.
• Monitoring project performance, proactively addressing blockers, and driving resolution.

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What we are looking for:

• 5+ years of project management experience in iGaming or online payments.
• Proven hands-on track record delivering payments, risk, or regulatory-related projects in the iGaming sector.
• Experience working with PSPs, fraud tools, and KYC/AML systems.
• Strong leadership, communication, and stakeholder management skills.
• Ability to operate across multiple stakeholders (internal teams, clients, and providers) simultaneously.
• Highly organised with strong attention to detail and delivery tracking (epics, milestones, dependencies).
• Strong interpersonal skills with the ability to bridge technical and non-technical teams.
• Experience working within Agile/Scrum environments.
• Thrives in distributed, remote team environments.
• Familiarity with APIs, payment integrations, and payment processing flows.
• Understanding of certification processes and regulatory requirements.
• Working knowledge of compliance frameworks and regional regulations.
• Solid understanding of change, risk, and quality management principles.

Nice to have:

• Experience launching products or services into new markets.
• Experience managing globally distributed projects and stakeholders.

How we approach things:

• Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
• Results-Oriented Focus: We prioritise getting things done while supporting each other to reach both collective and individual goals.
• Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
• Global Team: We are truly a global team with people from various countries and cultures contributing to our success.

What we offer:

• A remote and flexible working schedule.
• Generous time off varied based on the country of residence.
• Discretionary annual performance bonus
• Training and other learning & development opportunities to support you through your career progression.
• Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
• Various well-being programmes and initiatives.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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