Regional Coach Mountain Division at Wells Fargo &… · Phoenix

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!

About this role:

Wells Fargo is seeking a Regional Coach for our National Branch Growth & Enablement as part of the Consumer Banking and Lending division. This role will be responsible for improving branch network performance (productivity, efficiency, customer experience) primarily through the delivery of scalable workshops, along with targeted coaching for new District Managers, all focused on management routines, behavior skill development, affluent and small business activities, and partner referrals. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

Deliver Workshops:

• Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics (e.g., transformation of operating model in branches).
• Topics will be determined according to local business opportunity and/or national focus as directed by National Branch Network leadership.

Coach Select District Managers:

• Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (i.e. new District Managers identified by Regional Executives) to support their understanding and execution of the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.

Support Branch Leaders in Identifying Opportunities and Feedback:

• Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.
• Serve as the lead resource on effectively executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
• Support District Managers in facilitation of District Manager-led Branch Manager meetings.
• Serve as a key consultant for Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
• Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong working knowledge and understanding of how the bank branches operate
• Understanding of the Behavior Framework and its role in improving branch performance
• Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth
• Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high‑impact opportunities
• Proven ability to coach and influence across multiple levels - driving behavior change, supporting large‑scale training initiatives, and guiding effective prioritization and skill execution without direct authority
• Ability to explain the “why,” demonstrate and coach behaviors, practice with employees, and guide effective execution to support development and success
• Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills
• Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure
• Effectively manages multiple tasks and engages stakeholders while staying agile to changing priorities

Job Expectations:

• Ability to travel approximately 50-75% of the time
• Reliable transportation is required
• This position is not eligible for Visa sponsorship

Travel Requirements:

This role requires frequent regional travel to support workshop and branch locations across the assigned region. Travel will include multiple cities and surrounding branch locations and may vary based on business needs. Candidates must have flexibility to travel throughout the region as required.

• Locations include but are not limited to: Greater Arizona

Note: Listed locations are representative and not an exhaustive list.

Posting End Date:

17 Sep 2026 *Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.