Fraud Operations Analyst at Wealthfront in Remote

Summary: Wealthfront is a financial technology company on a mission to create a financial system that favors people, not institutions. They are currently hiring a fully remote Fraud Operations Analyst I, who will be responsible for daily fraud monitoring and investigation functions, collaborating with various teams to enhance fraud detection and prevention measures. Responsibilities: - Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime - Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform - Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement - Perform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies - Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs - Coordinate fraud investigations and recoveries with contra firms - Present findings of investigations to different stakeholders within the firm - Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program - Research fraud, identity and user behavior to contribute to rules, models and other detection systems - Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures - Assist in the identification of process improvements and automation opportunities - Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration - Partner with Engineering teams to implement automated solutions - Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud - Work with our support team to resolve client inquiries Required Qualifications: - 1-3 years of fraud investigations experience in the financial services industry - Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data - Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud - Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment - Strong attention to detail and ability to produce accurate, well-documented work - Ability to make sound, risk-based decisions with limited information - Excellent written and verbal communication skills - Strong collaboration skills and ability to work effectively with cross-functional teams - Embody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedback - Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks Preferred Qualifications: - Experience with disputes and knowledge of Reg E - Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis - Experience with SQL, dashboard creation, and/or other data analysis tools - Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations Required Skills: Fraud investigations, Financial services industry knowledge, Fraud typologies - Wire, Fraud typologies - ACH, Fraud typologies - Debit Card, Fraud typologies - Online Account Takeover, Fraud typologies - Identity Theft, Fraud typologies - Elder Financial Exploitation, Fraud typologies - New Account Fraud, Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC regulations, Financial Intelligence analysis, Counter-Intelligence analysis, SQL, Dashboard creation, Data analysis, Reg E knowledge, FINRA regulations, NACHA regulations, SEC regulations, MSRB regulations Benefits: Medical, Vision, Dental, 401K plan, Generous time off, Parental leave, Wellness reimbursements, Professional development, Employee investing discount