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Access Control Specialist - Tiered Sign-on… at Wake County · Raleigh
Job Description
What You'll Be Doing
Wake County General Services is looking for an Access Control Specialist/Locksmith to join the Safety and Security Division. The Access Control Specialist/Locksmith will be responsible for overseeing the operations of the Wake County Lockshop. Primary responsibilities will include installing, maintaining, troubleshooting, or repairing locks and hardware. Other duties will include key production, key audits, supply inventories and coordinating updates to the Master key systems.
Daily Responsibilities:
- Responsible for repair or replacement of nonoperational locks and hardware.
- Produce new or replacement keys for designated staff and update key tracking records to maintain key integrity.
- Maintain master key system and design or coordinate additions for new construction or renovations
- Oversee Lockshop to ensure proper access control levels are maintained in accordance with Wake County Policies and Procedures.
- Monitor Lock shop equipment and inventory supplies to ensure devices are operational and supply demands are met.
- Provide documentation and tracking of Key systems to support audits and data driven evaluations.
- Reviewing and responding to door hardware and keying schedule submittals, participating in door hardware and keying coordination meetings, and commissioning door hardware and cylinder installations for Facility Design and Construction and General
- Services Administration projects.
- Provide back up support and for Security Operations.
Note: A background and credit check will be conducted.
About Our Team
General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments; safe, reliable vehicles; and consistent corporate support to assigned business units. The department is organized into six major organizational service delivery divisions: (1) Administration, (2) Central Services, (3) Field Services, (4) Fleet Services, (5) Physical Plant and (6) Security and Safety Services. These service organizations support the four core businesses of GSA: facility management, fleet management, general government and criminal justice support.
The Basics (Required Education and Experience)
- High school diploma or GED
- Three years of job-related experience
- Valid Driver's License and "safe" driving record
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
- Locksmith Certification
- Three years of experience with lock & hardware repair and installation
How Will We Know You're 'The One'?
- Basic knowledge of the principles and practices of Locksmithing
- Experience with lock and hardware repair or installation
- Experience keeping accurate inventories and conducting key control audits
- Ability to exercise sound judgement and discretion in applying and interpreting policies and procedures
- Ability to work independently in meeting deadlines
- Ability to establish and maintain effective working relationships with associates, officials, contractors and the public
About This Position
Location: WCOB Raleigh, NC 27602
Employment Type: Regular
Work Schedule: Monday - Friday 8:30 am -5:30 pm
Hiring Range: 27.20 - 34.92
Market Range: 27.20 - 42.63
Please include ALL prior work experience on your application and resume.
Posting Closing Date: This position is open until filled
What Makes Wake Great
Equal Opportunity Statement
Background Check Statement
Emergency Service Worker Statement
What Makes Wake Great
Consistently ranked high among the best places to live and work in America, Wake County is the proud home to NC State University, Research Triangle Park, and the two-time Stanley Cup Champion Carolina Hurricanes, winners in 2006 and 2026. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. Starting in fall 2026, the Wake County Board will have seven commissioners elected by voters in their districts and two at-large commissioners elected by the whole County. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2027 General Fund budget is approximately $2.28 billion, and the County has more than 5,000 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.