VodafoneThree - Channel Manager - Strategic… at Vodafone · GB

Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you’ll do

In this role, you'll help drive sustainable growth, protect customer value, and support the delivery of acquisition, retention, and in-life commercial objectives across a strategic account portfolio. You'll work in a collaborative, fast-paced environment where your commercial insight, analytical thinking, and ability to bring people together will directly influence business performance. By partnering with colleagues across Sales, Marketing, Finance, Operations, Propositions, CVM, and Go-to-Market teams, you'll help turn strategy into action and ensure opportunities are converted into measurable results.

• You'll deliver channel performance across a defined Strategic Alliances & Tech portfolio, supporting acquisition, retention, and customer growth objectives.
• You'll translate commercial priorities into clear execution plans and coordinate activities that drive successful outcomes.
• You'll support the delivery of trading plans, proposition launches, and commercial initiatives, ensuring activity is aligned to agreed objectives.
• You'll manage performance across the commercial lifecycle, helping maximise new business opportunities while protecting existing customer value.
• You'll monitor channel performance, identify risks and opportunities, and take proactive action to improve results where needed.
• You'll collaborate with Trading and Channel Management teams to transform performance insights into impactful commercial actions.
• You'll contribute to financial planning and forecasting, helping ensure trading outcomes support in-year and next-year targets.
• You'll take ownership of customer P&L performance within your channel portfolio, supporting revenue growth, margin protection, and in-life value optimisation.
• You'll support the delivery of Margin Improvement Plans and Risks & Opportunities initiatives, ensuring priorities are executed effectively.
• You'll maintain accurate forecasting and planning activities by aligning with governance processes, financial cycles, and business assumptions.
• You'll work closely with Commissions teams to validate sales performance and ensure compliance with commercial controls and governance standards.
• You'll analyse channel insights, including churn, usage, and value performance trends, and use data to recommend targeted interventions.
• You'll build strong partnerships across multiple business functions to ensure opportunities move forward smoothly and performance goals are achieved.
• You'll help create a culture of accountability, collaboration, and continuous improvement, ensuring high-quality execution at pace.

Who you are

• You’ll bring experience in channel management, account performance management, or a related commercial environment.
• You'll have strong commercial awareness and the ability to translate strategic priorities into practical, measurable outcomes.
• You'll be confident making decisions in a dynamic environment and balancing short-term delivery with long-term value creation.
• You'll combine analytical thinking with commercial instinct, using data and insight to guide decisions and prioritise actions.
• You'll be a skilled communicator who can clearly explain ideas, influence stakeholders, and build alignment across different teams and levels.
• You'll be comfortable working in a matrix organisation and collaborating with a diverse range of colleagues and functions.
• You'll enjoy solving problems, identifying opportunities, and taking ownership of delivering positive outcomes.
• You'll be highly organised and able to manage multiple priorities while maintaining attention to detail.
• You'll demonstrate accountability, resilience, and a disciplined approach to execution and governance.
• You'll bring a balanced blend of strategic thinking and hands-on delivery, helping teams stay focused on achieving shared goals.
• You'll value different perspectives and foster an inclusive environment where people feel respected, supported, and empowered to contribute.
• You'll be motivated by delivering commercial performance, improving customer outcomes, and making a meaningful impact on business growth.

Worried that you don’t meet all the desired criteria exactly?We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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