OSS DevOps Engineer at Vodafone in Lisboa

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.The OSS DevOps Engineer supports software development teams in delivering and enhancing Vodafone’s Central OSS Automation services.Ensures the smooth transition of solutions from development to operations through robust validation, testing, and implementation processes. Maintains high service availability, develops automation scripts, implements system changes, and continuously optimizes operational processes.
Manages software maintenance, configuration and code updates, while producing clear and detailed implementation documentation. Based across Lisbon and Bucharest, the team provides 24/7 service continuity across Data Analytics, Automation, Web Portals, Systems Environment, and Release Management.

What you’ll do

• Provide technical support for automation applications and systems, ensuring on-call availability approximately once every two months, including during and outside business hours;
• Contribute to planning, assessment, implementation, rollout, and execution of code release phases and change requests;
• Utilize, build, and maintain CI/CD pipelines and source-code control systems to facilitate efficient deployments and updates;
• Manage and resolve incidents, problems, and service requests, including the implementation of workarounds as necessary;
• Regularly identify opportunities for improvement and automation to optimize processes and services;
• Adhere to defined service level agreements (SLAs) and key performance indicators (KPIs) to ensure high-quality service delivery;
• Support team knowledge building and skills development to continuously enhance customer service;
• Modify and adapt software solutions to improve performance and enhance the customer experience for specific services provided;
• Review the technical and functional specifications of information systems and implement necessary modifications or adaptations to software solutions;
• Perform impact analyses, propose, develop, and implement technical solutions to address software functionality issues, resolve advanced technical problems, and enhance the customer experience;
• Foster long-term, sustainable relationships with Vodafone’s internal and external partners to ensure SLA compliance and drive service improvements.

Who you are

• Bachelor’s degree in Computer Sciences, Engineering, IT or MIS;
• Strong understanding of DevOps principles and the Agile methodology;
• Minimum of 1 year of technical experience working with cloud-based infrastructure (AWS or GCP), CI/CD tools (e.g., Jenkins), and version control systems (e.g., Git);
• Basic knowledge of: Containerization technologies like Docker and Kubernetes, Configuration Management as code using tools like Ansible with Tower UI or AWX UI, Messaging systems such as Kafka, Databases like Oracle DB, Web service technologies, including SOAP/JMS and REST APIs;
• Familiarity with Object-Oriented Programming languages (e.g., Java), scripting languages (e.g., Bash, Perl, Python), and writing PL/SQL database queries;
• Strong operational knowledge with the ability to debug and troubleshoot application issues on Linux servers;
• Experience working in international and multicultural environments;
• Excellent communication and presentation skills in English, both written and spoken;
• AWS or GCP Cloud Certifications are an advantage;
• Linux Training or Certifications;
• Programming/Scripting experience;
• Database PL/SQL experience;
• Fluent in English.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.