Commerce Director & Growth Lead at VML · Luxembourg

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. VML Luxembourg VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform. The opportunity: We are seeking a dynamic and experienced Commerce Director & Growth Lead for the UK reporting to the Head of Commerce Capability Growth, EMEA. This role is hyper targeted on driving growth on Marketplaces & wider commerce both with exisiting and net new clients. This dynamic lead will be at the forefront of driving sales revenue for VML, building broader client engagements, and will advance the adoption of connected commerce capabilities in the UK. Given the matrix style of Commerce, this role will operate and act as a bridge between client,commercial & creative when developing our Marketplace & wider commerce capability. This role will be pivotal in shaping and delivering the vision for connected brands through VML, with a focus on capability building, collaboration, and market enablement to achieve transformative growth. What you’ll be doing: Strategic Growth Planning and Execution – Existing clients- Enhance and unlock Own the strategy and execution for organic growth opportunities across the UK, driving 10% year-on-year (YoY) growth with our top 12 clients through enhanced capabilities and market enablement. Lead the deployment of our marketplace offer in the UK Support the acceleration of EMEA, and build into the community of practice. Achieve an additional 10% YoY growth across EMEA by supporting clients on pitches and expanding capabilities. Strategic Growth Planning and Execution – Net New – Land & expand Develop & own the strategy and execution for net new growth opportunities across the UK – co-ordinate with the EMEA growth lead to maximise potential. Identify, who, how, when and where to target new client opportunities Drive, push and unlock our outreach to secure new leads and manage through to conversion. Secure +20% revenue growth for the EMEA marketplace engine in the market through net new opportunities. Maximise the marketplace engine Streamline the marketplace offering , supporting the Head of commerce to identify new capability opportunities and in refining the sellable service wheel to deploy and scale across markets. Generate $2m in additional marketplace revenue in 2025 across content, retail media, retail readiness, consulting, and dashboarding. Support on pitches and growth – both inside and outside WPP / VML. Community of Practice Development: Support in the roll out and material for best-in-class, consistent practice across EMEA by the end of 2025. Support in building a thriving community of practice across the region, hosting monthly and quarterly forums for collaboration and knowledge sharing. Client and Market Leadership: Act as a growth leader for Commerce in the UK, working cross-functionally across BUs to driving strategic engagements with organic clients while leading expansion into new client opportunities. Focus on creating connected commerce solutions that align with client needs, competitive trends, and emerging market opportunities. Provide thought leadership on commerce in the form of POVs and panel/speaking events. What we want from you: Bachelor’s degree in Marketing, Business, A minimum of 7 years of experience in commerce, marketing, or capability growth roles, ideally within an agency or consulting environment. Proven track record in achieving YoY growth through client engagement and capability building. Deep understanding of digital commerce, marketplace dynamics, and marketing trends. Exceptional strategic thinking and execution skills with a client-centric approach. Strong leadership and collaboration skills, with experience managing cross-functional teams and initiatives. Excellent communication and presentation abilities, with a knack for crafting compelling growth narratives. Proficiency in CRM systems, market research tools, and data-driven decision-making. If you know some of this, even better: Knowledge of French or German is a plus What we can offer you: VML Champions: We believe we are what we do, not just what we say. Our behaviours show how to bring the VML culture to life through the actions we take every day. Connected across markets:  A geographically distributed team – we aren’t all based in the same office but we make time to connect both virtually and in-person on a regular basis Constantly Evolving: We are open to new ideas and ways of working and constantly pushing to evolve our processes and improve. Winning Together: We are constantly focused on our regional objectives, measuring and celebrating our success as a team AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.