VINCI Energies Young Talents Days→
IT Support Intern at VINCI… · Luanda
Job Description
About VINCI Energies
In a world undergoing constant change, VINCI Energies contributes to the environmental transition by helping bring about major trends in the digital landscape and energy sector. VINCI Energies’ teams roll out technologies and integrate customised multi-technical solutions, from design to implementation, operation and maintenance. With their strong local roots and agile and innovative structure, VINCI Energies’ 2,000 business units have positioned themselves at the heart of the energy choices of their customers, boosting the reliability, efficiency and sustainability of their infrastructure and processes. VINCI Energies strives for global performance, caring for the planet, useful to people and committed to local communities.
Role & responsabilities
Provide first-level IT support to employees, including workstations, printers, telephony systems, network access, and Microsoft 365 applications.
Log, monitor, and follow up on IT incidents and service requests, coordinating with VINCI Energies IT teams and external service providers when required.
Assist with the preparation, installation, maintenance, and inventory management of IT equipment, software licenses, and digital assets.
Support employee onboarding, internal transfers, and offboarding processes by preparing equipment, managing user access, and maintaining IT records.
Contribute to the implementation of IT and cybersecurity policies, including data protection, access management, software updates, backup procedures, and phishing awareness initiatives.
Participate in the continuous improvement of IT processes, documentation, and digital tools used across the company.
Profile
Education: Bachelor's or Master's degree (Bac+3 to Bac+5) in Information Technology, Computer Science, Systems & Networks, Cybersecurity, or a related field.
Technical Skills: Good knowledge of Windows environments, Microsoft 365, computer hardware, networking fundamentals, and IT troubleshooting.
Languages: Proficiency in English or French, and Portuguese.
Soft Skills: Strong customer service orientation, problem-solving mindset, attention to detail, and ability to work independently.
Personal Qualities: Organized, proactive, discreet, able to handle confidential information, and capable of communicating effectively with users at all levels.
Why joins us ?
Joining us means becoming part of a large international group while working within a human-scale company!
Our DNA: Trust, Entrepreneurial Spirit, Solidarity, Autonomy, Responsibility
Throughout your internship, you will be supported in discovering the VINCI Energies culture, its activities, and its professions.
We are strongly committed to respecting the environment and supporting local communities in the countries where we operate.
The health and safety of our employees are at the heart of our priorities.
At VINCI Energies, CSR initiatives are an integral part of our operations, our ways of working, and ultimately, our identity.
Solidarity is a key value: by joining our company, you’ll have the opportunity to get involved with one of our partner associations through the VINCI Foundation.