Case Manager at Veterans Empowerment Organization in Atlanta, GA

Veterans Empowerment Organization (VEO)

Job Title: Case Manager
Department: Programs
Reports To: Directors of Clinical & Wellness and the Director of Programs & Services
Status: Exempt/Full-time

Position Summary

Founded in 2008, VEO addresses the lack of services for homeless veterans in Atlanta. We have served over 6,000 veterans through housing, workforce initiatives, and mental health and addiction interventions. Our mission is to restore veterans to self-sufficiency.

As a Case Manager, you will provide comprehensive support and case management services to veterans. This includes conducting assessments, developing personalized plans, and coordinating resources to meet each veteran's unique needs. Your role is crucial as you will be the veterans resource specialist in helping veterans achieve self-sufficiency and financial independence by connecting them with essential services such as healthcare, housing, employment, and counseling.

Key Responsibilities

• Case Management: Maintain a caseload of veterans supported by biweekly sessions for resource linkage, psychosocial support and goal setting and progression. In addition to providing resource connection to community veterans
• Client Support: Assess veterans, develop Individualized Service Plans, identify and diminish barriers to self-sufficiency, provide life skills instruction, job training, employment resources, benefits assistance, and housing placement.
• Intake and Orientation: Coordinate and complete intake process to onboard new clients.
• Needs Assessment: Identify barriers to self-sufficiency and develop strategies to overcome them. Make referrals to VA and community resources.
• Data Management: Track and enter relevant data, maintain organized and compliant client files, and prepare reports.
• Coordination: Work with VEO staff, VA staff, and other service providers to meet veterans' needs.
• Community Integration: Link veterans to community resources for socialization, education, occupation, and vocational needs.

Additional Duties:

· Timely notation of client interactions and updates.

· Attend community meetings, events, and trainings to add to resources and skill set.

· Occasional administrative tasks if needed.

· Crisis support & de-escalation.

Required

· Completed MSW degree

· Comfortability providing psychosocial support

· Availability M-F 9a-5p and occasional evening hours to accommodate clients' schedules

· Clear communication (both verbal and written)

· Effective time management and organizational skills

· High standards for ethics, professionalism, and collaboration

· Willingness to learn and adapt

Preferred

· LMSW

· 1 year case management experience

· Experience or insight working with vulnerable populations

Pay: $58,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person