Delivery Manager - Public Sector at Version 1 · Newcastle…

companyDescription
Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of  what we do:
UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW
We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.
jobDescription
We are seeking a Delivery Manager to lead large, complex, multi-workstream cloud transformation programs for AWS ProServe. This role requires a seasoned Agile leader who can establish scaled Agile practices, mentor teams, and drive strategic outcomes. The ideal candidate combines deep Agile expertise with strategic thinking, technical depth, and the ability to influence at executive levels.

KEY RESPONSIBILITIES

Agile Program Leadership & Scaled Ceremonies (Primary Focus)
Design and implement scaled Agile frameworks for large, multi-workstream engagements
Establish program-level ceremonies including Scrum of Scrums, PI Planning, and program increment reviews
Lead and optimize Agile practices across multiple concurrent sprint teams
Coach Engagement Managers and team leads on advanced Agile facilitation techniques
Analyze program-level metrics (velocity trends, predictability, flow efficiency) to drive strategic improvements
Facilitate dependency management and integration planning across workstreams
Establish Agile Centers of Excellence and define best practices for AWS ProServe delivery
Drive continuous improvement through program-level retrospectives and process optimization
Implement Agile governance and reporting frameworks for executive stakeholders
Rescue distressed programs by restructuring Agile practices and team dynamics
Strategic Program Leadership
Own, lead, and shape large and/or complex engagements to deliver transformational business outcomes
Develop delivery strategies using multiple frameworks (Agile, SAFe, DevOps, Cloud Adoption)
Lead multi-workstream engagements with matrixed teams across geographies
Force multiply by dramatically increasing team effectiveness and delivery capacity
Maximize engagement value by negotiating scope and timeline within constraints
Navigate unexpected challenges and ambiguity with limited guidance
Understand and apply change management and organizational transformation principles
Redirect distressed programs to successful outcomes and customer delight
Executive Communication & Influence
Communicate effectively across diverse audiences from technical teams to C-suite executives
Drive strategic discussions and alignment with customer executives and AWS leadership
Interpret and critically evaluate complex documentation and strategic plans
Present program status, risks, and strategic recommendations to senior stakeholders
Technical & Architectural Leadership
Lead lifecycle of complex technical engagements with sophisticated AWS architectures
Validate technical solutions meet business objectives and engagement goals
Articulate AWS framework perspectives and phases; educate teams and customers
Demonstrate deep understanding of AWS services, partner ecosystems, and emerging technologies
Guide technology/business trade-offs toward scalable, long-term solutions
Participate in architectural reviews and recognize when principal-level review is required
Influence AWS service team roadmap prioritization based on customer needs
Process Innovation & Organizational Impact
Create and optimize cross-team processes to accelerate delivery
Establish operational excellence standards across multiple engagements
Develop mechanisms for consistent management of matrixed teams
Define and share EM best practices across AWS ProServe Portfolio
Mentorship & Development
Actively mentor and develop Associate and Staff Engagement Managers
Share scaled Agile expertise and program leadership techniques
qualifications
Experience
7+ years of relevant industry experience in complex technical program delivery
Successfully led at least one complex, multi-workstream technical program end-to-end
Proven experience implementing scaled Agile frameworks (SAFe, LeSS, or similar)
Track record of rescuing distressed programs and driving turnarounds
Experience leading customers to define and expand business strategy and outcomes
Demonstrated ability to lead Risk and Issue analysis and resolution
Agile & Program Management Mastery
Expert in scaled Agile frameworks and program-level ceremony facilitation
Proven ability to design and implement Agile practices for large, complex programs
Deep experience with program-level metrics, reporting, and governance
Strong track record coaching teams and establishing Agile Centers of Excellence
Experience managing dependencies across 5+ concurrent sprint teams
Skilled at Agile transformation and organizational change management
Advanced proficiency with Agile tools, dashboards, and portfolio management
Technical & Architectural Expertise
Deep understanding of AWS services, architectures, and partner ecosystems
Ability to guide complex technical trade-offs and architectural decisions
Experience with cloud migration, modernization, and transformation at scale
Understanding of various technologies beyond AWS (hybrid, multi-cloud, on-premises)
Leadership & Communication Excellence
Exceptional facilitation skills for large, diverse audiences
Ability to influence and align executives across organizations
Strong conflict resolution and negotiation capabilities
Ability to convey complex technical concepts to technical and business audiences
Experience presenting to C-level executives and board members
PREFERRED QUALIFICATIONS
SAFe Program Consultant (SPC), SAFe Agilist (SA), or equivalent advanced certification
Multiple AWS certifications including Professional or Specialty level
AWS Cloud Practitioner or AWS AI Practitioner
Experience with AWS Professional Services or Big 4 consulting firms
Background leading digital transformation or organizational change programs
Experience with government, regulated industries, or Fortune 500 enterprises
Published thought leadership or speaking experience at industry conferences
SUCCESS METRICS
Successful delivery of complex, multi-workstream programs on time and within budget
Customer satisfaction scores (CSAT) and Customer Feedback Form (CFF) ratings
Program-level velocity and predictability improvements
Organizational impact through process improvements and best practice definition
Quality of Agile governance and executive reporting
Mentorship impact and team capability development
Influence on AWS service roadmaps and ProServe offerings
Progress toward AWS certification requirements
Ability to turn around distressed engagements
WORK ENVIRONMENT

This role requires strategic leadership with minimal guidance in highly ambiguous, complex situations. Candidates should excel at executive-level communication, thrive in matrixed organizations, and demonstrate ability to influence across AWS, customer, and partner organizations. Expect to manage multiple high-stakes engagements simultaneously with distributed, global teams.
additionalInformation
Why Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
And many more exciting benefits… drop us a note to find out more.
Version 1 is an equal opportunities employer.
We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.
We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially.
Video links:
https://www.youtube.com/watch?v=F_d3ELTH5zo