TPS Administrator at Van Mossel Automotive Group in Poole, England, GB

We are looking for a detail ordinated Administrator to join our Bournemouth TPS Centre in Poole.

By joining Bournemouth TPS, you’ll represent an industry-leading group and trade VAG genuine parts; these brands include Volkswagen, Audi, Seat, Cupra, Skoda and Volkswagen Commercial Vehicle.

As an Administrator, you will provide essential administrative support to our TPS Centre, helping to manage cash transactions, maintain accurate system and customer records, and keep day-to-day administration running smoothly.

If you’re organised, have a keen eye for detail and transferrable experience, we’d love to hear from you.

Your responsibilities will include:

• Process customer payments, refunds and credit notes promptly and securely, in line with company procedures.
• Maintain accurate cash journals and SAP records, resolve payment queries and report discrepancies to the TPS Centre Manager.
• Prepare banking, follow up outstanding cash debts and submit invoices and petty cash records to the Accounts Department.
• Keep filing systems, customer databases and administrative records accurate, organised and up to date.
• Produce weekly and monthly reports, manage office supplies and process incoming post.
• Respond professionally to customer enquiries and liaise with colleagues, TPS Head Office and other stakeholders to deliver excellent service.
• Provide administrative support to the warehouse and sales teams, including stock credits, stock relocations and promotional activities.
• Manage access to TPS systems and complete documentation accurately, ensuring compliance with company processes and data protection requirements

What you will need to be an Administrator at TPS Bournemouth, Van Mossel UK:

• Previous experience within an administration role, automotive experience would be an advantage.
• Excellent organisation and prioritisation skills, with the ability to manage a busy workload and meet deadlines.
• A team-focused approach and the ability to build positive working relationships with colleagues and customers
• Strong written and verbal communication skills, a professional telephone manner and a commitment to excellent customer service.
• You must have an honest and responsible approach to processing payments and maintaining financial records.
• Good Microsoft Office skills, particularly Excel and Outlook; experience using SAP would be an advantage.

Hours of work will be: 40.00 hours per week

Monday to Friday 08:30 am to 17.00 pm (can be flexible for the right candidate)

What you will get in return:

A competitive salary of £26,750 to £27,500 including OTE

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Healthcare Benefits - including an Employee Assistance Programme, mental health support, GP consultations, and optical costs.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.