Command Center Communications Operator at Valor… · Atlanta

Monitor multiple communication channels including radios, phones, and surveillance systems to maintain situational awareness

Monitor officer activity, respond to any officer report, monitor tours, check points, and incident reports

Receive, document, and dispatch incidents, service calls, and emergency notifications promptly and accurately

Coordinate with field officers, emergency responders, and management to relay critical information

Maintain detailed records of communications and incident reports in the system

Utilize computerized dispatch and surveillance software effectively

Respond to alarms and coordinate emergency response protocols

Conduct routine checks of communication equipment and report malfunctions

Provide exceptional customer service via telephone and radio communications

Maintain confidentiality and professionalism at all times

High school diploma or equivalent required

Previous experience in dispatch, communications, or security operations preferred

Proficient computer and multi-tasking skills

Strong verbal communication and active listening skills

Ability to remain calm and focused in high-pressure or emergency situations

Detail-oriented with strong organizational abilities

Availability to work various shifts including nights, weekends, and holidays

Ability to work effectively as part of a team and independently