VA Staff
Technical Writer at VA Staff in Work from Home
Job Description
We’re looking for a Documentation Specialist to create and organize Operations & Maintenance (O&M) manuals and warranty documentation for a technical infrastructure project.
This role involves working with engineering information, equipment specifications, manufacturer manuals, and existing project documents to produce clear, accurate, and professionally structured documentation.
About the Work
An O&M manual helps operators and maintenance teams understand how equipment and systems function, how to operate them, and how to perform required maintenance.
The warranty documentation organizes approved warranty information, coverage periods, responsibilities, service contacts, and claim procedures.
You will work with supplied reference materials and coordinate with the project team to clarify missing information. Technical procedures and warranty terms must be verified by the appropriate client representatives before finalization.
Key Responsibilities
- Review and organize existing manuals, technical specifications, drawings, equipment lists, and project files.
- Create document outlines, templates, and a consistent structure for the manuals.
- Write and edit equipment descriptions, operating instructions, maintenance procedures, and troubleshooting guidance based on verified source information.
- Compile maintenance schedules, equipment registers, warranty records, and supporting references.
- Document the client’s approved warranty processes and service responsibilities.
- Identify missing, outdated, or conflicting information and prepare clear questions for the project team.
- Coordinate with engineers and subject matter experts to confirm technical accuracy.
- Apply consistent formatting, headings, tables, numbering, and cross-references.
- Track revisions and incorporate reviewer feedback.
- Check documents for completeness, clarity, consistency, and usability.
- Prepare final deliverables in editable formats and PDF.
- Provide regular progress updates and meet agreed project deadlines.
Requirements
- Experience creating or managing technical documentation, O&M manuals, equipment manuals, SOPs, or construction handover documents.
- Excellent written English, editing, and organizational skills.
- Ability to understand technical source materials and turn them into clear, practical instructions.
- Strong Microsoft Word skills, including styles, automatic tables of contents, page numbering, and document formatting.
- Familiarity with spreadsheets for tracking equipment, documents, and outstanding information.
- Strong attention to detail and a systematic approach to document quality.
- Ability to work independently while communicating effectively with a remote team.
- Willingness to protect confidential information and sign an NDA.
Preferred Experience
- Data centers, modular infrastructure, construction, manufacturing, or industrial equipment.
- Electrical, mechanical, HVAC, or other building systems documentation.
- Warranty documentation, maintenance schedules, or asset registers.
- Working directly with engineers, project managers, or technical reviewers.
Include a brief explanation of the documents you have created and your role in developing them. Redacted samples are welcome.
We’re especially interested in candidates who can demonstrate experience turning complex technical materials into organized, easy-to-use documents.
Pay: Php20,000.00 - Php28,000.00 per month
Work Location: Remote