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Consumer Loan Servicing Specialist at US Bank · Chennai
Skills
Job Description
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enters customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Research customer requests such as copies of payments, and correcting entries. Basic Qualifications
Bachelor’s degree, or equivalent work experience
Typically, Two to Four years of relevant experience in an Operational Activities
Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams Preferred Skills/Experience
Experience in Data Validation, Data Entries, Running application in various system and Load Processing
Familiarity with banking and operational processes
Effective verbal and written communication skills
Proven customer service skills
Ability to identify and resolve exceptions and to interpret data
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications Work Mode: 5 Days in Office
Shift Timing: 7:00 PM to 4:00 AM IST Location: Chennai
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.