Customer Service Assistant at Urban Park Services in Charlotte, NC

Summary: Urban Park Services provides on-site urban support, including parking management, vehicle flow coordination, and customer-focused operations. The Customer Service Assistant supports Charlotte operations by assisting customers, providing professional service, handling calls, documenting interactions, and helping operational staff with general tasks.

Responsibilities:
- Assist customers and visitors with inquiries, directions, and basic support
- Provide courteous and professional service at all times
- Support operational staff with general tasks as needed
- Answer phones and route calls when necessary
- Document customer interactions and report issues to supervisors

Required Qualifications:
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Reliable and punctual
- Ability to stand or walk for extended periods

Benefits: Flexible scheduling options, Paid training, Opportunities for growth, Supportive team environment