Quality Engineer at Upshop · Austin

About Upshop:

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores.

At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward.

Overview of the Role:

We are looking for a QA Engineer to help ensure the quality, reliability, and performance of our applications through robust automated testing. This role will play a key part in building and maintaining end-to-end and API test coverage while contributing to overall test strategy and continuous improvement.

Key Responsibilities

• Design, develop, and maintain end-to-end automated tests using tools such as Cypress and WebDriverIO.

• Implement and maintain API automation tests using Karate.

• Write and maintain automated test scripts using JavaScript/TypeScript in Node.js–based environments.

• Execute automated test suites, analyze results, identify defects, and work closely with engineering teams to drive resolution.

• Contribute to test strategy, planning, and best practices for automation, regression, and performance testing.

• Continuously improve test coverage, reliability, and execution efficiency.

• Participate in code reviews and promote quality standards across the development lifecycle.

Required Skills & Experience

• Hands-on experience with Cypress, WebDriverIO, and Karate testing tools.

• Strong proficiency in JavaScript/TypeScript and Node.js–based frameworks.

• Experience building and maintaining automated test frameworks.

• Solid understanding of software testing concepts, methodologies, and best practices.

• Strong analytical, troubleshooting, and problem-solving skills.

• Ability to collaborate effectively with cross-functional teams.

Nice to Have

• Experience with CI/CD pipelines and integrating automated tests into build processes.

• Exposure to performance or load testing tools.

• Experience working in Agile/Scrum environments.