Discharge Planning Coordinator - Clinical Care… at UPMC · Erie

Full-Time Discharge Planning Coordinator - Clinical Care Coordination | UPMC Hamot

Schedule:

• Monday through Friday, 7:30 a.m. to 4:00 p.m. OR
• Four 10-hour shifts per week, 7:30 a.m. to 6:00 p.m.

About the Role

The Discharge Planning Coordinator provides administrative and operational support to the Discharge Planning team, assisting with patient transition services and departmental processes. While this position does not provide direct patient care, the coordinator works closely with patients, families, healthcare providers, and community partners to help facilitate a smooth discharge experience.

Responsibilities:

• Performs tasks delegated by Discharge Planning staff including clerical tasks such as copying or faxing as well as non-clinical tasks required to develop and execute a safe and effective discharge plan.
• Provides forms, resources, and other information required as part of discharge plan to the patient/caregivers as directed by Discharge Planning staff.
• Utilizes electronic medical records and technology programs to complete chart reviews, collect data, document progress, track communication, and other tasks as indicated.
• Serves as a contact between patients and discharge planning staff.
• Gather and arrange the necessary materials to enable patient discharge.
• Order supplies/equipment for patient-specific needs as identified by clinical team.
• Performs in accordance with system-wide competencies and complies with regulatory and HIPPA requirements.
• Reports information in a clear, timely, and concise manner.
• Alerts Discharge Planning team of concerns related to plan of care and barriers to discharge.
• Assists Discharge Planning team with questions and troubleshooting that arise.

This role is ideal for individuals who enjoy supporting patient care behind the scenes, working collaboratively with interdisciplinary teams, and helping ensure patients experience a safe and successful transition from the hospital to their next level of care.

• High School Diploma/GED or equivalent required.
• Excellent communication skills.
• Strong organization and prioritization skills.
• Skilled at multi-tasking.
• Willingness to learn.
• Takes initiative.
• Good time management.
• Basic to proficient computer skills.
• Comfortable working both independently and as a team member.
• Ability to take direction.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran