Research Support Specialist for Cloud… at University of… · Odense

We are seeking one or more technically skilled and service-oriented Research Support Specialist to join the Research Support team at the SDU eScience Center.

The team serves as the primary point of contact for researchers, public-sector organizations, and private companies seeking to leverage advanced cloud, AI, and computing technologies provided by the SDU eScience center. As part of the team, you will help users adopt and exploit the center's digital infrastructure while contributing to the development of innovative solutions built on Denmark's national research cloud platform.

The position combines technical expertise, user engagement, and solution development. You will work directly with researchers and external organizations to understand their challenges, identify suitable technologies, and help translate ideas into practical services and applications.

We are looking for a person who enjoys working at the intersection of technology, research, and innovation. The ideal candidate combines strong technical skills with a genuine interest in helping others succeed and can confidently engage with both researchers and external organizations to create impactful digital solutions.

Key responsibilities

• Support researchers, public institutions, and companies in using the center's cloud and computing services.
• Provide technical consulting and guidance on cloud-native solutions, container technologies, and digital workflows.
• Collaborate with users to design and implement new applications, and research solutions on the center's platforms.
• Contribute to user onboarding, training activities, documentation, and community engagement.
• Work closely with the center's infrastructure and development teams to improve services and user experience.

Required qualifications

• Relevant university degree at Master's level or higher in computer science, software engineering, data science, engineering, natural science or a related discipline.
• At least 3 years of experience from a university, research organization, technology-oriented company, or cloud service provider.
• Demonstrated experience with cloud technologies, container platforms, and modern software deployment practices.
• Experience with Linux environments and software development or automation tools.
• Strong communication and consulting skills, with the ability to engage effectively with both technical and non-technical users both in English and Danish.

Desired qualifications

• Experience with Kubernetes, Docker, cloud-native architectures, or related technologies.
• Experience supporting research computing, data-intensive applications, AI workloads, or scientific software.
• Experience working directly with customers, users, or external partners to develop technical solutions.
• Familiarity with high-performance computing in Europe, research infrastructures in Denmark, or public cloud platforms.

While the positions offer flexibility and the possibility of remote work, the candidate is expected to be on-site in Odense.

About the SDU eScience Center

The SDU eScience Center is currently expanding its activities in AI infrastructure, sovereign cloud technologies, advanced research services, and next-generation digital platforms. As Denmark and Europe invest in digital sovereignty and strategic research infrastructure, the center is playing an increasingly important role in developing technologies and services that remain under public and academic control while supporting world-class research and innovation.

The SDU eScience Center is a national center for advanced digital research infrastructure at the University of Southern Denmark. The center develops, operates, and continuously advances large-scale computing, cloud, data, and AI services that support research across all scientific disciplines.

As Denmark's leading provider of research cyberinfrastructure, the center plays a central role in the national ecosystem for research computing and digital services. Through close collaborations with Danish universities, public institutions, and international partners, the center helps researchers access the computational resources and digital platforms needed to address some of society's most complex scientific and technological challenges.

The center is the primary developer and operator of UCloud, Denmark's national research cloud, which provides researchers with seamless access to advanced computing resources, AI and machine learning environments, data-intensive workflows, and scientific applications. Today, the platform serves tens of thousands of users across the Danish research community and forms a key component of the national e-infrastructure landscape.

At the SDU eScience Center, we combine the mindset of a research environment with the professionalism of a modern technology organization. Our teams work at the intersection of cloud computing, high-performance computing, AI infrastructure, data management, software engineering, and digital platform development. We actively contribute to open-source technologies and collaborate closely with researchers to transform emerging technologies into robust services with national impact.

At our center, you will be joining a highly collaborative community where brilliant minds—from IT professionals and data specialists to world-class researchers—converge to drive research innovation. We don’t just maintain servers; we build the foundational digital platforms that empower researchers, students and innovators to solve global challenges.

Condition of Employment

The starting date for the job is as soon as possible, and it will be agreed with the successful candidates. The appointment is for a full-time permanent position.

All inquiries are welcome. Please contact:

Prof. Director Claudio Pica

SDU eScience center

Dept. of Mathematics and Computer Science

University of Southern Denmark

email: pica@cp3.sdu.dk

Application deadline 15 August 2026.

Employment shall take place in accordance with the framework agreement between the Ministry of Finance and AC (the Danish Confederation of Professional Associations).

Salary is determined in accordance with the applicable collective agreement and based on objective and gender-neutral criteria, including the content of the position, responsibilities, and qualification requirements.

As an applicant, you are entitled to information about the starting salary and salary range for the position. This information will be provided during the recruitment process.

SDU does not collect information on applicants’ previous salary.

Application must include cover letter, CV and certificate. All documents in connection with the application should not contain CPR number (civil registration number) – in that case, the CPR number must be crossed out.

All attached files must be in Adobe PDF format. Cover letter and CV can contain max. 5 Mb.

We recommend that you read how to apply before you apply.

The University wishes our staff to reflect the diversity of society and thus welcomes applications from all qualified candidates regardless of personal background.

About SDU

The University of Southern Denmark was established to create value for and with society. Whether our contributions come in the form of excellent research, innovative solutions, education or learning, we must make a positive difference to society and contribute to a sustainable future. We do this by cultivating talents and creating the best environments for research and learning. It is therefore crucial that SDU retains, develops and recruits talent. At the same time, we need to ensure consistently high quality in all our activities – and we can only do that with the right people. The University’s researchers, lecturers, students, managers and technical/administrative staff are the foundation of our success.