FInancial AId Administrative Specialist… at University of… · Helena…

FInancial AId Administrative Specialist III

Location: Helena Campus

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Closing Date:

Type of Position:

Clerical

Workstudy Position:

No

Job Type:

RegularNo

Institution Name:

Phillips Community College of the University of Arkansas

The first community college established in Arkansas, Phillips Community College of the University of Arkansas (PCCUA) is a multi-campus, two-year college serving Eastern Arkansas. PCCUA has academic, occupational/technical and continuing education programs and offers over 25 associate degree programs with campuses in DeWitt, Helena-W. Helena and Stuttgart. Thank you for your interest, and we hope you’ll be joining our Ridge Runner family soon!

Below you will find the details for the position as well as any specific application requirements you should review before applying for this opening. To apply for this position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process, please call Human Resources at (870) 338-6474, ext. 1271.

Department:

Financial Aid

Department's Website:

Summary of Job Duties:

The Financial Aid Administrative Specialist III is responsible for providing comprehensive financial aid counseling and administrative support to students and parents. This position ensures accurate processing, awarding, and maintenance of financial aid records in compliance with federal, state, and institutional regulations, with a strong emphasis on daily operations within the Workday Student system.
Highly motivated individual who reports directly to the Director of Financial Aid. This person is self-motivated and able to multi-task in a sometimes fast-paced and challenging environment. Needs to be organized, articulate, and detail oriented. Responsible for counseling, processing and verifying student FAFSA applications according to federal and state regulations. Conducts financial aid workshops, advises students and parents, and assists in FA training.

Essential Duties and Responsibilities
• Counsel and assist students and parents with the financial aid application process, eligibility requirements, and funding options.
• Process, review, and verify student financial aid applications and supporting documentation in accordance with federal, state, and institutional policies.
• Award and adjust student financial aid based on approved federal need analysis and fund availability.
• Award, adjust and disburse A2A for concurrent students
• Monitor, manage, and evaluate Satisfactory Academic Progress (SAP) for assigned student population (A-L) and determine continued financial aid eligibility each academic term. Handle all SAP Appeals for all students.
• Maintain accurate and up-to-date student financial aid records in Workday, ensuring daily updates and data integrity.
• Coordinate with external agencies (e.g., Department of Human Services, Career Pathway, Arkansas Rehabilitation Services, etc.) to obtain and process required student information.
• Provide high-quality customer service to students, parents, faculty, staff, and campus visitors.
• Assist Financial Aid Analyst with financial aid workshops, recruitment events, orientations, and outreach activities as needed.
• Support student and staff training related to FAFSA completion and Workday Student functionality.
• Manage student files, including organizing, adjusting, and moving files as necessary.
• Order and maintain office supplies to support departmental operations.
• Familiarity with federal Title IV regulations and state financial aid programs
• Perform other duties and responsibilities as assigned.

Qualifications:

Minimum Qualifications

Associate’s degree required; Bachelor’s degree preferred.

• Two (2) to three (3) years of administrative experience, preferably in a financial aid or higher education setting.
• Experience with student information systems and financial aid processing.

Preferred Qualifications

• Experience using Workday Student or another enterprise-level student information system.
• Prior experience providing financial aid counseling or student services support.

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Special Instructions to Applicants:

Kimberly Banks, KBanks@pccua.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check

For general application assistance, or if you have questions about a job posting, please contact Human Resources at (870) 338-6474, ext. 1271.

PCCUA is committed to providing a safe campus community. We will conduct criminal background checks and a sex offender registry check for applicants seeking employment. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Talking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes