Payroll Officer at UnitingCare in Brisbane, Queensland, AU

Make a meaningful difference with us

We're looking for someone who enjoys solving problems, supporting people and delivering accurate outcomes. Join our Payroll team and play a key role in ensuring thousands of employees are paid accurately and on time.

As a Payroll Officer, you will contribute to the delivery of payroll services across UnitingCare, providing timely and accurate payroll processing while supporting employees and leaders with payroll-related enquiries.

Please note, it's a full time position. Flexibility is important to us, and we know it is to you too. This role supports hybrid working by agreement.

Your part in our UnitingCare team:

• Process payroll transactions including employee maintenance, new starters, terminations and leave processing
• Respond to payroll enquiries and provide timely, professional support to employees and leaders across the organisation.
• Support payroll processing activities, reconciliations, audits and compliance requirements
• Contribute to continuous improvement initiatives and support a collaborative payroll team environment.

What makes a difference for us?

• Experience in payroll, administration, finance or a customer service-focused role.
• A strong customer-first mindset and genuine desire to help others.
• Excellent communication skills with the ability to build positive relationships across all levels of the organisation.
• Strong attention to detail and commitment to accuracy.
• Ability to remain calm and professional when managing employee enquiries and resolving issues.
• A positive, team-oriented approach and willingness to learn. Intermediate Microsoft Office skills, including Excel.
• Experience with Chris21, UKG Pro or other payroll systems is an advantage; however, we are willing to train the right candidate who brings strong customer service skills, attention to detail and a willingness to learn.
• Ability to satisfy the relevant pre-employment probity checks, including a Nationally Coordinated Criminal History Check, Right to Work in Australia verification and qualification check where applicable.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

• Flexible work arrangements to support work-life balance
• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the Salary Packaging Explained link
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months’ service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.