People Operations Officer at Uncle Stan's Foods in Lekki

Job Summary

The People Operations Officer is responsible for ensuring smooth and efficient day-to-day people operations by managing employee records, HR administration, onboarding, attendance, leave, payroll support, and HR processes. The role ensures employees enjoy a seamless experience throughout their employment lifecycle.

Key Responsibilities

• Maintain accurate employee records and personnel files.
• Manage employee onboarding and exit processes.
• Administer attendance, leave, and employee documentation.
• Prepare payroll inputs and coordinate with Finance.
• Draft employment letters and HR correspondence.
• Maintain HR databases and employee information.
• Ensure compliance with company policies and labour regulations.
• Support benefits administration and employee welfare initiatives.
• Generate HR reports and workforce data.
• Continuously improve HR processes and employee experience.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2-4 years' HR administration or people operations experience. Experience in hospitality or QSR is an added advantage
• Strong attention to detail.
• Excellent organizational skills.
• Good knowledge of labour laws and HR practices.
• Proficiency in Microsoft Office.

Competencies

• Clear written and verbal communication
• Discretion and integrity with confidential information
• Fairness and sound judgment in sensitive employee situations
• Organisation and the ability to handle multiple tasks in a fast-paced setting
• Approachability and empathy with a diverse workforce
• Problem-solving and follow-through
• Comfort working with data and digital tools

Key Performance Indicators

• Employee turnover and reduced attrition rates
• Accuracy and timeliness of HR records and payroll inputs
• Onboarding completion rate and new-hire satisfaction
• Employee query response and resolution times

Working Conditions

• Location: Head office, with periodic outlet visits
• Regular interaction with staff at all levels, including shift workers

Pay: ₦250,000.00 - ₦300,000.00 per month

Ability to commute/relocate:

• Lekki: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• People operations: 3 years (Preferred)

Location:

• Lekki (Preferred)

Work Location: In person