Engineering Manager at UL Solutions in Mexico

Engineering Manager

Location: Mexico

• Develops, executes and implements operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
• Responsible for P&L activities and budget development, with the understanding that some industries/segments are still evolving to this model.
• Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.
• Responsible for managing costs within assigned budgets.
• Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.
• Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
• Drives and leads initiatives to identify new and/or additional business opportunities.
• Anticipates customer needs by creating strong partnerships with Sales and Business Development.
• Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
• Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
• Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.
• Reviews project status, project management, ensures operational delivery, and closes any gaps.
• Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
• Drives a high performing team by managing the performance and development of team members.
• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
• Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
• Ensures understanding of and compliance with all established policies and requirements.
• Communicates and exemplifies UL's Vision and Mission.
• Leads, promotes and embraces change for self and team.
• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

1. Develop and drive an integrated Latin America strategy for Engineered Materials, aligning technical capabilities, laboratory capacity, customer needs, regulatory developments, and commercial priorities.
2. Partner closely with Sales and Product Management to identify growth opportunities, strategic accounts, new services, and capability gaps across Mexico, Brazil, and the broader Latin American market.
3. Bring strong commercial acumen to engineering decisions by understanding customer economics, market opportunities, pricing and value propositions, competitive alternatives, and return on investments in new capabilities.
4. Translate market and customer insights into prioritized initiatives that grow revenue and strengthen UL Solutions' position in Latin America.
5. Candidate will function as an operations manager, responsible for the revenue and performance management of Brazil and Mexico Engineering teams. Primary scope of responsibilities includes the management of new work and follow up service project profiles and the career pathing of these teams;
6. Candidate must have background in financial P&L reporting, as well as experience in revenue budgeting and delivery. Must be able to understand and address off-target revenue performance;
7. Heavy customer interaction required to establish relationships, understand customer needs and assure on time delivery of our new work and follow-up services work streams;
8. Candidate must have familiarity with Wire and Cable testing requirements as they relate to UL Solutions Standards, national country standards and international requirements. Wire and Cable products / offerings include AWM, cord sets, low voltage cables, building wire and medium / high voltage cabling products;
9. Candidate will be required to communicate with new and existing subcontractor laboratories to establish service level agreements and respond to any off-target subcontractor lab service delivery issues;
10. Candidate will be required to regularly collaborate with Mexico laboratory when engineering resources are needed to host customers, train laboratory staff and as needed, flex engineering staff into the laboratory to support our customers;
11. Candidate will be required to interact with regulatory bodies in Latin America to grow our global market access offerings, including understanding any international / national scheme requirements applicable to a given country. Candidate will also be required to present UL Solutions’ capabilities to these regulatory bodies;
12. Candidate will be required to lead and facilitate any UL Solutions meetings with internal stakeholders related to the governance of our global market access programs;
13. Working with affected UL Solutions stakeholders, the candidate must be able to interact with Mexico government authorities regarding sample importation regulations and resolving delays in sample importation. Candidate must be able to present UL Solutions’ service offerings, as well as the purpose of our Engineering and Laboratory presence in Mexico to these authorities;
14. Candidate will be required to work with UL Solutions stakeholders like Lab, Product Management, Sales etc. as part of Sales and Operations Planning efforts to sustain and expand UL’s core safety, global market access and High Voltage / Medium Voltage offerings;
15. Representing UL Solutions at key industry tradeshows and when called upon, presenting UL Solutions service offerings;

1. Mexico based candidate preferred, Queretaro based is a distinct advantage for any prospective candidate;
2. Bachelors degree in Engineering or related field plus generally ten years directly related experience, including at least five years of relevant management/leadership experience. Bachelor’s Degree in Electrical Engineering preferred;
3. English and business-level Spanish language fluency required. Fluency in Portuguese is not a pre-requisite, but Portuguese fluency is a distinct advantage for any prospective candidate;
4. This is a hybrid role, requiring three in-office days and two remote. Travel to customers and subcontractors is expected to be 25%. Travel will be primarily in the Latin America Region, but some EMEA travel may be required;
5. Required skills for any candidate include MS Office, Analytics / Power BI, verbal/written communication and public presentation;
6. Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions.
7. Lean Sigma Green Belt or Lean Leadership Training, Gage R& R experience or equivalent preferred.
8. Demonstrates an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
9. Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
10. Demonstrates the ability to effectively manage employees and other team leads in a technical arena and to lead a Lean Sigma organization.
11. Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
12. Demonstrates the ability to analyze and interpret a wide variety of materials including analyses, data, financial reports and/or legal documents.
13. Demonstrates the ability to take calculated risks and plan for contingencies.
14. Demonstrates the ability to listen, learn and teach.
15. Demonstrates the ability to work in and understand diverse cultural environments.
16. Demonstrates customer collaboration, project management and business acumen skills.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.