Junior Software Test Engineer (Switch) at Ubiquiti Inc. · Taipei

About Ubiquiti

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT.

At Ubiquiti, you’ll heighten your potential and broaden your horizons all while shaping the future of connectivity.

What You’ll Be Doing

• Configure and maintain complex network and system test environments to simulate real-world customer deployments.
• Execute detailed test plans and exploratory test cases to validate switching features, stability, and performance.
• Investigate and reproduce customer-reported issues across L2/L3 network scenarios and embedded switch platforms.
• Work closely with firmware and automation teams to isolate root causes and track down regressions.
• Provide detailed bug reports, protocol traces, and technical insights to assist engineering teams in timely issue resolution.
• Participate in QA validation cycles, release certification, and risk assessments for new firmware versions.
• Contribute to continuous improvement of manual testing processes and test coverage.
• Maintain clear documentation of test procedures, network topologies, and issue replication steps.

What We Need To See

• 1+ years of experience in software QA, network testing, or embedded system validation.
• Understanding of Layer 2 / Layer 3 protocols such as STP/RSTP, VLAN, IGMP, DHCP, and LACP.
• Familiarity with networking equipment including switches, routers, and access points.
• Experience replicating and debugging issues in Linux-based embedded systems or switch environments.
• Proficiency in Linux system operations: configuring interfaces, troubleshooting logs, analyzing dmesg/syslog/kernel messages.
• Solid grasp of software testing methodologies, issue reporting, and test case management.
• Experience using tools such as Wireshark, tcpdump, iperf, and syslog analyzers.
• Organized, detail-oriented, and capable of managing multiple testing tasks in parallel.
• Passion for quality, networking, and continuous learning in a fast-evolving environment.

Nice to Have

• CCNA or equivalent networking certification.
• Hands-on experience reproducing customer issues in scalable lab environments.
• Hands-on experience testing ProAV-over-IP technologies such as Dante, ST 2110, NDI, or SDVoE.
• Familiarity with SONiC and open-source switch platforms.
• Background in validating data center switches or large-scale L2/L3 switching systems.
• Experience using AI tools (e.g., ChatGPT, GitHub Copilot, Cursor) to assist in log analysis, troubleshooting guidance, or test documentation.
• Passion for quality, networking, and customer-centric debugging.

Benefits

• International work environment and work with global development teams.
• Excellent work conditions.
• Competitive package we can and do offer great pay, perks, and benefits.
• Group insurance; Health insurance.
• Flexible working patterns.
• Free drinks and snacks in the office.