Brand Partnership Coordinator at TruX Retail Partner in Salisbury, NC

Brand Partnership Coordinator

The Brand Partnership Coordinator supports day-to-day communication, reporting, and program coordination for assigned client brands, helping maintain alignment between client priorities and internal execution. This role tracks deliverables, coordinates resources, maintains accurate documentation, and proactively communicates updates and potential issues to support timely program delivery.

The Brand Partnership Coordinator supports a consistent, high-quality client experience through collaboration, accountability, and proactive communication.

Essential Functions:

• Coordinate day-to-day communication between client contacts and internal teams to support client priorities and program deliverables.

• Track project timelines, commitments, milestones, and outstanding action items to support timely execution.

• Prepare, maintain, and distribute client reports, presentations, meeting notes, and program documentation.

• Monitor deliverables, identify potential delays or issues, and communicate concerns to the appropriate team members.

• Coordinate meetings, gather updates, document decisions, and communicate project status and next steps.

• Partner with the Director of Brand Partnership, in-house teams, and field operations to maintain alignment and support program execution.

• Maintain accurate records, reporting tools, and tracking systems to support visibility, consistency, and effective communication.

• Identify opportunities to improve coordination and workflows while supporting team collaboration and a positive client experience.

Qualifications

• 1+ years of experience in coordination, client services, operations, or administrative support preferred.

• Experience supporting client relationships, projects, or cross-functional teams preferred.

• Strong organizational skills and attention to detail.

• Ability to manage multiple deliverables, meet deadlines, and follow through on commitments.

• Strong written and verbal communication skills.

• Proficiency in Microsoft Office and ability to learn business reporting and project management systems.

Knowledge, Skills, and Abilities

• Strong organizational, time management, and prioritization skills.

• Clear, professional communication and relationship-building abilities.

• Accuracy and attention to detail in reporting, documentation, and follow-up.

• Ability to identify issues, coordinate solutions, and escalate concerns appropriately.

• Ability to collaborate with clients, corporate teams, and field operations.

• Proficiency in Microsoft Office and related business systems.

Physical Demands

• Ability to sit or stand for extended periods.

• Ability to travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.

• Occasional lifting of up to 25 pounds may be required.

Work Environment

• Primarily office-based, with regular collaboration across corporate teams, field operations, and client locations.

• Travel to client offices, retail locations, and company meetings as required to support client relationships, operational oversight, strategic initiatives, and program performance.

Equal Employment Opportunity Statement

TruX Retail Partner is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, pregnancy, or any other status protected by federal, state or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties at any time in accordance with business needs. Nothing in this job description should be interpreted as creating an employment contract. Employment is at-will, where permitted by law.

About TruX Retail Partner
TruX Retail Partner is a retail solutions company built to work differently. We combine experienced people, adaptable solutions, and forward-thinking technology to help retailers solve complex challenges and execute with confidence.