Floater Teller - Main at TruPartner Credit Union in Cincinnati,OH

Summary: TruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious Floating Teller to conduct our members' day-to-day transactions at whichever branch has the highest need. The role involves providing excellent customer service and assisting members with their financial transactions and inquiries. Responsibilities: - Conduct our members day-to-day transactions at whichever branch has the highest need - Answer questions and proactively help members choose the best solutions for their financial situation - Perform their transactions - Listen and empathize with members to try to remedy any complaints in a calm and composed manner - Assist in the completion of reports and records - Balance daily transactions - Attend meetings - Collaborate with other departments as needed Required Qualifications: - Previous customer service or related experience - Basic understanding of computers and technology - Strong communicator Preferred Qualifications: - Prior cash handling is a plus Required Skills: Cash handling, Computer literacy, Calmness under pressure Benefits: Health, dental, vision, and prescription coverage, Life and disability insurance and some health insurance plans are at no cost to employees, Immediate enrollment in our 401(k) plan, Free parking, Onsite gym available 24/7, Generous Paid Time Off (PTO) policy that includes 9 paid holidays, 24 hours/year of time off to volunteer, 2 paid in-service days, Tuition and student loan assistance