TrueCut Insurance→
Sales & Service Manager at TrueCut… · OH-Cuyaho…
Mid LevelOn-siteOH-Cuyahoga Falls-44223$58k–$65k/yr
Job Description
Responsive recruiter
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance
TrueCut Insurance, a growing independent insurance agency specializing in Property and Casualty (P&C) insurance, is seeking a dynamic Office Manager to lead and manage our Ohio team. This role is key to the successful management of agency operations, ensuring accountability, workforce management, and performance development. If you are a results-driven leader with experience in operations management and a passion for the insurance industry, we would love to hear from you!
Key Responsibilities:
- Lead, Manage, Hold Others Accountable: Guide the team by fostering a culture of accountability, clear communication, and collaboration.
- Workforce Management: Oversee staffing needs, including scheduling, resource planning, and optimizing workforce productivity.
- Performance Management: Establish performance metrics, conduct reviews, and provide constructive feedback to improve individual and team performance.
- Training/Coaching: Develop and implement training programs to enhance employee skills and drive agency success. Coach team members to achieve their personal and professional growth goals.
- Auditing: Conduct regular audits of policies, procedures, and team activities to ensure compliance and operational excellence.
Qualifications:
- Education & Experience: Bachelor’s degree preferred, with at least 3 years of experience in operations management, preferably in the insurance industry.
- Licensing: Property and Casualty License and Life and Health License
- Strong leadership, communication, and organizational skills with a proven ability to manage teams and achieve operational goals.
- Experience in training and coaching teams for growth and improvement.
- Knowledge of insurance policies, regulations, and auditing processes is a plus.
Compensation: $58,000.00 - $65,000.00 per year
We understand that insurance is about more than just paperwork—it’s about protecting the dreams, families, and businesses of our neighbors. Our agency has built a reputation for integrity and expertise, serving as a trusted advisor in an ever-changing world.
We believe that a successful agency starts with a supported team. We’ve cultivated a professional environment where continuous learning is encouraged and hard work is recognized. Whether you are an experienced agent or looking to break into the industry, we provide the tools, technology, and mentorship you need to become a true expert in the field.