Role Overview

The Junior Sales Account Executive – Maintenance Project is responsible for managing and developing relationships with existing and prospective business customers listed on the Trucker Path platform. The role focuses on maintaining accurate business information, improving listing quality, engaging business owners, identifying opportunities to monetize business listings, and supporting customer retention and revenue growth. This includes verifying business information, encouraging owners to update their profiles, introducing available listing and advertising solutions, and following up on opportunities to convert free or inactive listings into paying customers.

The ideal candidate is customer-focused, sales-driven, detail-oriented, and comfortable communicating with business owners and decisionmakers. This role provides an opportunity to develop B2B sales, account management, negotiation, and customer relationship skills while contributing to the growth of Trucker Path Business.

Key Responsibilities

A. Business Listing Maintenance and Account Management

• Contact existing businesses to verify and maintain accurate business information on the Trucker Path platform.
• Assist business owners in updating their business name, address, phone number, operating hours, services offered, and other relevant listing details.
• Encourage business owners to claim or manage their listings through the Trucker Path Business Portal.
• Explain the importance of maintaining complete and up-to-date business information to help truck drivers discover relevant businesses and services.
• Identify inaccurate, incomplete, outdated, or potentially duplicate listings and coordinate the necessary corrections with the appropriate internal team.
• Maintain regular communication with assigned businesses to support listing accuracy, engagement, and relationship development.
• Document business feedback, listing updates, and account concerns for proper tracking and resolution.

B. Sales and Revenue Generation

• Introduce suitable businesses to Trucker Path's paid POI Listing and advertising solutions based on their business needs and eligibility.
• Explain the benefits of increasing business visibility among truck drivers and other relevant Trucker Path users.
• Present approved sales packages, promotions, and pricing to qualified prospects.
• Identify opportunities to convert free listings into paid offerings and generate additional revenue from existing business relationships.
• Follow up with interested business owners, answer initial questions, address objections, and guide prospects through the sales process.

· Work toward assigned sales targets, conversion goals, and revenue objectives.

C. Lead Management and Sales Pipeline

• Manage assigned accounts, qualified leads, and follow-up opportunities using the designated CRM or tracking system.
• Maintain accurate records of business contacts, outreach attempts, customer responses, sales discussions, and account status.
• Follow the approved outreach cadence and ensure no qualified prospect is left without a documented next step.
• Update opportunities as they progress through the sales pipeline, from initial contact to qualification, proposal, payment, and closed sale.
• Maintain visibility into pending opportunities, unsuccessful contacts, and accounts requiring further follow-up.

Qualifications

Must Have

• At least 1 year of experience in sales, customer service, account management, telemarketing, or business development is preferred.

• Experience in B2B sales is an advantage.

• Good interpersonal, relationship-building, and negotiation skills.

• Comfortable contacting business owners and decisionmakers through calls, emails, and other approved communication channels.

• Ability to explain product benefits, handle objections, and identify sales opportunities.

• Strong attention to detail when verifying and maintaining business information.

Nice to Have

• Experience selling SaaS, digital advertising or local listings (e.g., Yelp, Google Business Profile)

• Knowledge of trucking, logistics or travel-center businesses

What Success Looks Like

• Consistently meets or exceeds monthly and quarterly sales quotas

• Builds and maintains a strong, well-qualified pipeline of fleet and shipper prospects

• Increased business owner participation in listing updates and Business Portal usage.

• A pipeline of qualified opportunities for paid POI Listing and advertising solutions.

• Complete and accurate CRM documentation.

• Timely follow-up on customer requests, sales opportunities, and unresolved concerns.

• Regular performance reports covering account maintenance, sales activities, conversions, and revenue contribution.