xSP Channel Account Manager at Trend Micro in Irving, TX

xSP Channel Account Manager Location: Irving, Texas TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. Position Summary: The MSP ‘Hunter’ Channel Account Manager (CAM) plays an important role in managing and growing Trend’s Service Provider business by recruiting, enabling, and driving growth with MSP partners. The MSP ‘Hunter’ CAM will be responsible for contribution to the full partner journey and achievement of revenue targets, with a prioritized focus on identification, qualification, and onboarding of prospective partners. Responsibilities: Responsibilities will be around our team's three pillars; Land, Nurture & Expansion.  The ‘Hunter’ CAM role will be particularly focused on the Land and Nurture aspects of the partner journey. Land: Outbound - Prospect and develop new potential partners using aligned sales strategies to qualify and track leads, identifying key contacts, placing calls to establish business relationships. Timely follow-up on all in-bound opportunities within assigned territory Achieve team recruitment targets Onboard and enable new partners in acceleration of partner’s time to consistent transaction Nurture: Manage and develop relationships with various partner stakeholders Interface with partners to coordinate sales and marketing activity and go-to-market initiatives Keep partners aware of events, training opportunities, promos, and other program offers Monitor partner satisfaction and elevate issues of dissatisfaction for quick resolution Assist with driving pipeline, sales qualification, and closing of business Define and deploy business plans to deepen partner commitment, reviewing and re-assessing quarterly. Other: Coordinate with team members on execution of the partner lifecycle Establish self-driven priorities and schedules to meet team goals, consistently Ability to complete duties as assigned by Management Ability to work in a fast-moving environment, to prioritize effectively to think big picture, and to use good judgment in resolving difficult issues Preferred Qualifications/Experience: Minimum 4 years sales experience in security software, and/or services, with maintained security service providers (MSP, MSSP, MDR, aggregators, etc.) relationships Strong communication and listening skills -- ability to establish rapport over the phone and in-person, build credibility quickly, and clearly articulate a value proposition Strong ICP identification and discovery capability, with proven ability to map product value to partner GTM Ability to conduct high-level solution platform overviews tailored to partner challenges Experience with sales automation tools, particularly Outreach desired Strong time management and ability to multi-task; takes initiative and follows through Strong work ethic and commitment to integrity College degree preferred Up to 25% travel required What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top-rated benefits that employees enjoy today: Comprehensive health benefits and paid time off package Pre-partum, maternity, parental, medical leave and adoption assistance Mental Health Wellness Program & Annual Wellness Incentive 401(k) with company match Pet Insurance Collaborative and innovative culture We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If you’re excited about this role and believe you can contribute and grow with us, we encourage you to apply. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-VC1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.