Client Experience Concierge at Travel With Lani in Remote

We are seeking motivated and detail-oriented individuals to join our team as Client Experience Concierges. This is a fully remote role where you will assist clients in planning and booking tailored travel experiences while collaborating with a professional team and reporting to a team lead.

Key Responsibilities:

• Research, plan, and coordinate customized travel itineraries.

• Assess client preferences, needs, and budgets to recommend tailored travel options.

• Book travel services including flights, accommodations, transportation, cruises, and tours.

• Provide professional client support before, during, and after travel.

• Resolve client concerns or issues promptly and professionally.

• Participate in training, professional development, and webinars.

• Collaborate with team members and suppliers to deliver exceptional client experiences.

Qualifications:

• Strong verbal and written communication skills.

• Reliable internet and a computer or smartphone.

• Experience in customer service, hospitality, or sales is a plus.

• Personal travel experience helpful but not required.

What We Offer:

• Comprehensive onboarding and ongoing training.

• Flexible full-time or part-time remote work.

• Career development opportunities.

• Access to industry benefits and travel perks.