Eastmont - Resident Services… at TransformingAge · Lincoln

Location: Eastmont 6315 O St Lincoln NE 68510 Eastmont, located in Lincoln, NE, has rewarding opportunities to grow your career in an environment that supports you and your unique talents! We work in a family-like environment and offer excellent benefits including medical, dental, vision and more for our full time team members, as well as generous Paid Time Off, retirement and other unique perks for full-time and part-time team members! Come learn more about us: https://transformingage.org/community/eastmont-living, and find your happy place here!

We have an amazing opportunity for a Eastmont - Resident Services Coordinator I Full-time to join our team!

This role starts out at $22.00 per hr.

We have an incredible opportunity for a Resident Services Coordinator to join our amazing team! This is a great way to grow your career and help our incredible residents find resources, support, and community engagement opportunities!

What you need to succeed!

• Bachelors’ degree in social work, public health, or human services, or the equivalent combination of education and experience.
• An approachable friendly demeanor and a sensitivity to various interpersonal styles.
• Direct experience providing services to low-income households, seniors, and/or adults with disabilities, including the provision of information and referral services preferably in a housing setting.
• Direct experience in navigating local/county/state systems (DSHS, Medicare/Medicaid, mental health, etc.) and community resources with positive outcomes.
• Proven experience in service management including organizing, problem-solving and advocating.
• Ability to multitask, fulfill multiple projects with minimal supervision.
• Comfort with working independently while a part of a larger team.
• Proficiency with MS Office suite (Word, Outlook, Teams).
• Exceptional written, oral and presentation skills
• Valid Driver’s License and reliable transportation.

Our Resident Service Coordinators:

• Provide outreach, education, connection, and navigation of resources, and support community engagement for residents living independently in Senior or Family housing.
• Create collaborative relationships with residents, property managers, and community providers to support independent living.
• Develop and grow a network of contacts with service providers and agencies for resident referrals.
• Identify needs of and educate residents on available services, help them to navigate and assist in applying for resources.
• Work in conjunction with the housing manager(s) to empower residents to age in place and remain as independent and self-reliant as possible.
• Utilize agency database for timely tracking of Resident Engagements (i.e., progress notes, care plans, referrals made, follow-up dates).