Senior Cloud & Infrastructure Engineer at TRAC Intermodal · Plainsbor…

Senior Cloud & Infrastructure Engineer

Position Summary

The Senior Cloud & Infrastructure Engineer is a senior technical contributor responsible for the design, operation, optimization, security, and resiliency of the company's Microsoft Azure and hybrid infrastructure environment.

The role provides hands-on engineering support across Azure, identity, Windows infrastructure, virtualization, backup/recovery, disaster recovery, monitoring, and infrastructure services supporting business applications. It also partners closely with DevOps, Information Security, Application Development, Application Support, PPMO, and managed-service providers.

Key Responsibilities

Cloud Infrastructure & Azure

• Design, implement, administer, and support Microsoft Azure infrastructure and cloud services.
• Manage Azure subscriptions, resource groups, networking, compute, storage, identity integration, monitoring, and related platform services.
• Monitor Azure service health and proactively coordinate responses to platform incidents and degradation. This reflects current operational work such as identifying an Azure Container Registry image-pull degradation and determining its impact on non-production environments.
• Establish and maintain cloud engineering standards for availability, performance, scalability, security, and supportability.
• Support cloud services used by application and DevOps teams, including Azure-hosted and AKS-based workloads.

Cloud Cost Management & Optimization

• Continuously review Azure consumption, run rates, forecasts, budgets, and resource utilization.
• Identify cost anomalies and optimization opportunities and work with technical owners to remediate them.
• Ensure new infrastructure builds are reviewed for both technical requirements and cost efficiency.
• Develop proactive monitoring and reporting for cloud spend.

Windows, Identity & Hybrid Infrastructure

• Engineer and support enterprise Windows Server and hybrid infrastructure services.
• Administer Microsoft Entra ID/Azure AD-related infrastructure capabilities and integrations.
• Support On-Premises Active Directory, DNS, authentication, certificates, service accounts, and related enterprise services.
• Troubleshoot complex infrastructure problems spanning cloud and on-premises environments.
• Provide senior-level escalation support to internal IT teams and managed service providers.
• Identify Azure AD and advanced Windows knowledge as important components of the current position.

Virtualization & Infrastructure Modernization

• Support the modernization and reduction of legacy on-premises infrastructure.
• Evaluate and implement virtualization technologies and migration strategies.
• Participate in the organization's transition away from legacy VMware dependencies where appropriate.
• Support Nutanix or comparable virtualization/hyperconverged platforms based on the approved infrastructure architecture.

Backup, Recovery & Disaster Recovery

• Administer and support enterprise backup and recovery platforms, including Rubrik.
• Assist with backup policies, monitor backup health, investigate failures, and support data-restoration requests.
• Strong knowledge of e-Discovery
• Serve as a technical contributor for Disaster Recovery planning, testing, documentation, and remediation.
• Participate in production DR exercises and maintain infrastructure recovery procedures.
• Develop sufficient knowledge and documentation to eliminate single-person dependencies for critical recovery functions.

Monitoring, Reliability & Operational Excellence

• Implement and maintain proactive infrastructure and application-platform monitoring.
• Support Azure Monitor, Log Analytics, alerting, capacity management, and infrastructure observability.
• Investigate service degradation, performance issues, unusual consumption patterns, and platform incidents.
• Drive root-cause analysis and preventative remediation.
• Improve availability, reliability, performance, and cost efficiency through automation and standardization.

Security, Compliance & IT Controls

• Partner with Information Security to maintain secure infrastructure configurations and remediate vulnerabilities.
• Support internal and external audits and provide infrastructure evidence as required.
• Ensure identified security and audit findings are remediated within agreed timelines.
• Follow privileged-access, change-management, configuration-management, and infrastructure-security standards.
• Maintain accurate infrastructure and operational documentation.

Project & Business Support

• Provide infrastructure engineering support for PPMO-led business and technology initiatives.
• Develop technical requirements, estimates, implementation plans, and infrastructure designs.
• Deliver assigned project work on schedule and within approved budget.
• Coordinate infrastructure dependencies with Application Development, DevOps, Application Support, Security, vendors, and MSP resources.
• Participate in architecture and technical design reviews.

Required Qualifications

• 10+ years of progressive infrastructure, systems, or cloud engineering experience.
• 7+ years of hands-on Microsoft Azure engineering or administration experience.
• Advanced knowledge of Windows Server and enterprise Microsoft infrastructure.
• Strong experience with Microsoft Entra ID/Azure AD and hybrid identity.
• Experience supporting enterprise backup and recovery solutions, ideally Rubrik.
• Experience with VMware, Nutanix, Hyper-V, Azure virtualization, or comparable platforms.
• Practical experience with Azure Monitor, Log Analytics, or similar observability platforms.
• Working knowledge of DNS, networking, firewalls, load balancing, certificates, storage, and authentication.
• Experience supporting disaster recovery and business-continuity exercises.
• Experience with ITSM practices and platforms such as ServiceNow or Jira.
• Strong troubleshooting skills across multi-tier cloud and hybrid environments.
• Strong technical documentation and communication skills.

Preferred Qualifications

• Experience with Azure Kubernetes Service (AKS), Azure Container Registry, and cloud-native application infrastructure.
• Infrastructure-as-Code experience using Terraform, Bicep, ARM templates, or comparable tooling.
• PowerShell scripting and infrastructure automation experience.
• Experience with cloud financial management/FinOps practices.
• Linux administration experience.
• Experience supporting enterprise audit, ITGC, and cybersecurity requirements.
• Familiarity with GitHub-based infrastructure or DevOps workflows.

Preferred Certifications

One or more of:

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: DevOps Engineer Expert
• HashiCorp Certified: Terraform Associate
• Nutanix, Rubrik, VMware, or relevant Microsoft security certification

Salary range: $150,000-$175,000 annual plus discretionary 15% performance bonus

TRAC offers an industry-leading benefits package including: medical, dental, vision, prescription coverage, 401k with company match, FSA, HSA, group life insurance, and generous PTO, sick and holiday time.