Parts & Wholesale Manager at Toyota On Western in Chicago, IL

We are seeking an experienced, organized Parts & Wholesale Manager to oversee dealership parts operations and grow our wholesale business. The ideal candidate can work independently, manage competing priorities, and provide excellent service to customers, vendors, and internal departments.

Key Responsibilities

• Manage daily parts department operations, including retail, wholesale, and service department support.
• Develop and maintain relationships with repair shops, body shops, fleet accounts, and other wholesale customers.
• Identify new wholesale opportunities and grow sales while maintaining profitability.
• Oversee parts ordering, receiving, stocking, pricing, returns, and inventory accuracy.
• Monitor inventory levels, backorders, special orders, and obsolete parts to control costs and maintain availability.
• Ensure accurate parts identification, estimates, invoicing, and timely order fulfillment.
• Coordinate wholesale deliveries and resolve order discrepancies or customer concerns.
• Work closely with service managers, technicians, and dealership leadership to support efficient operations.
• Train, supervise, and support parts department employees.
• Monitor sales, expenses, gross profit, and department performance.
• Follow manufacturer requirements and dealership policies for parts returns, warranty documentation, and inventory control.

Qualifications

• Previous automotive dealership parts experience required; management and wholesale experience preferred.
• Chevrolet, Honda, Hyundai, Chrysler, Dodge, Jeep, Ram, or Toyota experience preferred.
• Strong knowledge of automotive parts, inventory management, and wholesale sales.
• Ability to work independently, prioritize responsibilities, and multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Strong communication, customer service, and relationship-building skills.
• Experience using dealership management systems and electronic parts catalogs.
• Valid driver’s license and an acceptable driving record if driving is required for the position.

Physical Requirements

This position involves working at a computer, standing, walking, reaching, and handling automotive parts. Must be able to perform essential job duties, including moving parts and supplies, with or without reasonable accommodation.