Quality Manager at TK Machining Specialties, LLC in Hamilton, OH

Quality Manager

Position Type: Full-Time
FLSA Status: Exempt
Reports To: VP Strategy
Direct Reports: Quality Engineer, Inspection

Position Overview:

An experienced and detail-oriented Quality Manager will lead all quality assurance and quality control activities within our precision machining and manufacturing environment. The Quality Manager is responsible for ensuring compliance with customer requirements, industry standards, and company quality objectives while driving continuous improvement initiatives throughout the organization.

Responsibilities:

· Lead and manage all quality assurance and quality control activities throughout the CNC machining manufacturing process, including incoming inspection, in-process inspection, final inspection, and customer shipment release.

· Develop, mentor, and supervise quality personnel including inspectors, quality technicians, and CMM programmers. Establish performance expectations, conduct evaluations, and provide training and coaching.

· Maintain and continuously improve the Quality Management System (QMS) in accordance with ISO 9001 requirements and customer-specific standards.

· Plan, direct, and conduct internal quality audits while ensuring organizational readiness for customer and third-party audits.

· Establish and maintain inspection plans, quality procedures, control plans, sampling plans, and acceptance criteria for machined products.

· Oversee First Article Inspections (FAI), Production Part Approval Process (PPAP) submissions, and customer qualification requirements.

· Manage coordinate measuring machine (CMM) programming activities and ensure measurement systems provide accurate, repeatable, and efficient inspection results.

· Implement and monitor Statistical Process Control (SPC), process capability studies, and data analysis initiatives to reduce variation and improve process performance.

· Lead root cause investigations and corrective action activities using structured problem-solving methodologies including 8D, 5 Whys, Fishbone Analysis, and CAPA processes.

· Approve and disposition nonconforming materials, establish containment actions, and coordinate rework, repair, or scrap decisions.

· Collaborate with Manufacturing Engineering to validate new processes, equipment, tooling, fixtures, and CNC programs.

· Develop and maintain process documentation, work instructions, inspection procedures, and standard operating procedures.

· Manage supplier quality performance through vendor evaluations, supplier corrective actions, incoming inspection programs, and supplier development activities.

· Serve as the primary customer quality representative during audits, investigations, quality reviews, and corrective action activities.

· Maintain the calibration program and ensure all measurement equipment remains calibrated, traceable, and compliant with applicable standards.

· Perform gauge repeatability and reproducibility (Gage R&R) studies and measurement system analyses to verify inspection system effectiveness.

· Monitor and report key quality performance metrics including scrap, rework, customer complaints, internal nonconformances, first-pass yield, and cost of poor quality.

· Drive Lean Manufacturing and continuous improvement initiatives focused on defect reduction, waste elimination, process optimization, and customer satisfaction.

· Manage engineering change implementation from a quality perspective and ensure all inspection documentation reflects current revision levels.

· Participate in new product introduction activities to ensure manufacturability, inspectability, and compliance requirements are achieved prior to production launch.

· Work closely with Production, Engineering, Purchasing, and Customer Service to resolve quality concerns and support on-time delivery objectives.

· Establish quality objectives and departmental goals that align with company growth, customer expectations, and operational performance requirements.

· Promote a culture of quality, accountability, continuous improvement, and customer satisfaction throughout the organization.

Required Experience and Skills:

Bachelor’s degree preferred;

5+ years quality management experience in machining/manufacturing;

Experience with ISO 9001, GD&T, CMMs and customer audits.

Preferred Qualifications:

ASQ CMQ/OE, CQE, ISO Lead Auditor, Six Sigma Green Belt or Black Belt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Location: In person