Restaurant General Manager - Tim Hortons at Tim Hortons in Webster, NY

Tim Hortons® Restaurant General Manager

You belong here. Support the community.

Welcome to Tim Hortons

Tim Hortons is built on warmth and the comfort of daily rituals - brought to life by the people behind them. As a Restaurant General Manager (RGM), you are the executive leader of the restaurant, responsible for the experience guests count on, the team that delivers it, and the results that keep the business strong.

In this role, you’ll partner with your District Manager to lead the restaurant, develop leaders, and ensure consistent execution every day. Leadership at Tim Hortons is steady, people-first, and hands-on focused on creating a welcoming environment for guests and a supportive place for teams to grow.

What You’ll Do

• Lead the business by owning restaurant performance across sales, profitability, and daily operations
• Set the guest experience standard by ensuring fast, friendly service and resolving guest issues with care and urgency
• Develop leaders and teams by hiring, onboarding, coaching, and recognizing Assistant Managers, Hourly Shift Coordinators, and Team Members
• Drive strong execution and brand standards by managing labor, inventory, compliance, and food safety while supporting local community engagement

What You’ll Bring

• At least 18 years of age with a High School Diploma or GED
• 2+ years of restaurant leadership experience with operational and/or financial responsibility
• A people-first leadership style with strong communication skills and a focus on developing others
• The ability to solve complex problems and make thoughtful, confident decisions in a fast-paced environment
• A commitment to creating welcoming guest experiences, upholding Tim Hortons® standards, and building a strong, dependable team culture

Why You’ll Love It Here

• Weekly pay
• Meal discounts*
• Quarterly bonus opportunities*
• Flexible schedules
• Leadership development programs
• Advancement opportunities
• Paid time off*
• Medical, dental, vision & 401(k)*
• Recognition programs and performance-based incentives, and more

*Benefits vary by location and eligibility.

Pay Range

$63,500 per year

Actual pay varies based on experience, training, location, and other relevant factors. Where required by law, the posted pay range reflects the full range for the role in the relevant location. Hourly employees are eligible for overtime according to applicable federal, state and local laws, as well as Company policy.

To learn more about our benefits, please visit: Company Benefits.

Tim Hortons® - People Behind Everyday Moments.

Apply today and lead the restaurant guests and teams rely on, every day.

We are an equal opportunity employer and participate in E-Verify.