Special Projects Manager Graduate (TikTok Shop -… at TikTok · Los…

The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.

As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.

You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high-quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok E-Commerce partnership for the TikTok e-Commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. We are looking for passionate and talented people to join us to build an e-Commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Acquire and incubate merchants to support category growth.
- Discover innovative collaborative models that align with merchants' short-term and long-term development plans, and invest platform resources effectively and efficiently.
- Solve key challenges in business growth by strong collaboration with cross-functional teams.
- Employ a consultative approach by offering strategic content, creator/affiliate/agency partner, merchandising, and logistical solutions to all clients.
- Update clients on TikTok Shop product developments and new promotional opportunities.

Qualifications:
Minimum Qualification(s)
- Individuals who are completing or have recently completed a master's degree
- Quick learner, proactive and resilient. Ability to thrive in ambiguity and adjust quickly to change.
- Structured thinking, good data sense, very strong analytical skills
- Excellent communication and cross-team collaboration, skilled at moving things forward.
- Passion for business and aim for higher goals.

Preferred Qualification(s)
- Internship or full-time experience in an e-Commerce marketplace business, or retail category management is a plus
- Familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships is a plus

For TikTok
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy