Thompson Property Management Corp.
Housekeeping at Thompson Property Management Corp. in Taguig
Job Description
Position: Housekeeping Staff – Airbnb / Short-Term RentalJob Summary
The Housekeeping Staff is responsible for maintaining the cleanliness, sanitation, organization, and overall presentation of Airbnb units and short-term rental properties. The role ensures that rooms and facilities are properly cleaned, sanitized, and prepared before guest check-in to provide a comfortable, safe, and pleasant experience for every guest.
Duties and Responsibilities
1. Cleaning and Sanitation
- Clean and sanitize bedrooms, bathrooms, kitchens, living areas, and other designated spaces.
- Sweep, vacuum, mop floors, dust furniture, and clean windows, mirrors, and other surfaces.
- Disinfect frequently touched areas, including door handles, light switches, remote controls, and countertops.
- Remove garbage and replace trash bags in all designated bins.
- Ensure that the property is free from unpleasant odors, dirt, stains, and visible debris.
2. Bed Making and Linen Management
- Change bed sheets, pillowcases, blankets, and other linens after every guest checkout, as required.
- Prepare beds neatly according to the property's standards.
- Collect used towels and linens and arrange them for laundry.
- Check linens, towels, and bedding for stains, damage, or missing items.
- Maintain an adequate supply of clean linens and towels for upcoming reservations.
3. Bathroom and Kitchen Preparation
- Clean and disinfect toilets, sinks, showers, bathtubs, and bathroom fixtures.
- Replenish toiletries, toilet paper, hand soap, and other guest essentials.
- Clean kitchen counters, sinks, appliances, and dining areas.
- Check and clean refrigerators, microwaves, cooking equipment, and kitchen utensils as needed.
- Ensure that dishes, glasses, cutlery, and other kitchen items are clean and properly arranged.
4. Guest Amenities and Property Preparation
- Replenish guest supplies such as bottled water, toiletries, tissue, coffee, tea, and other complimentary items provided by the property.
- Arrange furniture, decorations, pillows, and other items neatly.
- Ensure that the unit is presentable, comfortable, and ready for guest arrival.
- Check that basic amenities and appliances are in proper working condition.
- Follow the property's standard setup and presentation checklist before every check-in.
5. Inspection and Maintenance Reporting
- Conduct a final inspection after cleaning to ensure that all areas meet the property's cleanliness standards.
- Immediately report damaged furniture, broken appliances, plumbing issues, electrical problems, or other maintenance concerns to the supervisor or property manager.
- Report missing items, excessive dirt, stains, or unusual conditions found after guest checkout.
- Document property damage or maintenance concerns through photos or written reports when required.
- Ensure that cleaning tools and supplies are properly stored and maintained.
6. Guest Checkout and Check-In Coordination
- Follow the cleaning schedule based on guest checkouts and upcoming reservations.
- Ensure that the unit is cleaned and prepared within the required turnover time.
- Coordinate with the property manager or operations team regarding early check-ins, late checkouts, and urgent cleaning requests.
- Respect guest privacy and follow established procedures when entering occupied or recently vacated units.
- Never disclose guest information or share access codes with unauthorized persons.
7. Inventory and Supply Management
- Monitor stocks of cleaning materials, toiletries, linens, and other housekeeping supplies.
- Inform the supervisor when supplies are running low or need replacement.
- Use cleaning chemicals properly and follow safety instructions.
- Avoid unnecessary waste and ensure the proper use of company supplies and equipment.
8. Compliance and Professional Conduct
- Follow the property's housekeeping procedures, cleaning checklists, and safety standards.
- Maintain honesty, reliability, punctuality, and professionalism.
- Handle guest belongings and property equipment with care.
- Maintain confidentiality regarding guest information and property access details.
- Perform other housekeeping-related duties as assigned by the supervisor or property manager.
Qualifications
- Previous housekeeping, hotel, resort, Airbnb, or short-term rental cleaning experience is an advantage.
- Must be trustworthy, responsible, hardworking, and detail-oriented.
- Must have good time management skills and the ability to complete cleaning tasks within the required schedule.
- Must be physically capable of performing housekeeping duties, including standing, bending, lifting, and moving cleaning equipment safely.
- Must be knowledgeable about proper cleaning, sanitation, and safe handling of cleaning products, or willing to undergo training.
- Must be organized and able to follow cleaning checklists and property standards.
- Must be respectful of guest privacy and committed to maintaining the security of the property.
- Must be flexible and willing to work on weekends, holidays, or scheduled turnover days when required.
Pay: Php19,630.00 - Php20,000.00 per month
Benefits:
- Paid training
- Promotion to permanent employee
Work Location: In person