Seasonal Customer Service Associate at The UPS Store in Atlanta, GA

This job is not with UPS, this is with an independently owned and operated The UPS Store.

This job is seasonal but could translate to a permenent position.

The Retail Sales Associate is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Retail Sales Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The following is a representative list of the duties and responsibilities associated with this position:

-- Deliver outstanding customer service to walk-in customers and telephone inquiries

-- Continuously practice good listening skills with customers and UPS Store team members, and leadership

-- Take ownership of the customer's shipping problem and offer viable solutions

-- Take action to learn all product and service offerings, alternative solutions, and industry trends

-- Operate all equipment, software, and devices in an expert fashion and be willing to teach others -- Maintain a clean and safe working environment

-MUST BE ABLE TO WORK SATURDAYS AND CLOSING SHIFTS

-Must be able to lift 50 lbs

-Must be able to stand for long periods of time, you will rarely sit down

-Must be reliable and punctual

-Must be able to work at:

1226 W Paces Ferry RD Atlanta, GA 30327

925B Peachtree St NE Atlanta, GA 30309

2275 Marietta Blvd NW Atlanta, GA 30318

Experience:

• Good communication and people skills
• High school diploma or GED required
• Experience in the Pack & Ship industry preferred.
• Shipping experience desired
• Able to cross sell and up sell products and services
• Able to follow and understand quality guidelines
• Able to operate a wide variety of business equipment
• Strong customer service skills and abilities
• Must be an energetic self-starter who is driven to succeed
• Strong computer and internet skills

The UPS Store is a franchisee and is locally owned and operated.

Job Types: Part-Time & Full-Time Available

Salary: $12.00 to $15.00 /hour and monthly performance bonus

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount

Work Location: In person