PM Server Assistant at The Townsend Hotel in Birmingham, MI

Awareness of the guest’s needs and provide assistance to team members as integral part of service

Remove all unused and dirty dishes once finished by the guest in order to maintain a clean table

Assists servers with delivering food to table

Set up and replace covers on tables between seating with clean linen, silver and glassware

Maintains proper housekeeping maintenance of dining area

Polishes silverware and glassware for dining room as trained

Deliver dirty linen to basement storage area

Ensures proper setup breakdown as well as within the scheduled time frame by wait staff

Prepare proper presentation and timing of food and beverages

Notifies management of all problems, complaints, and compliments

Inspect floors to remove all dirty trays and other items from hallways

Organize required amenities to rooms based on amenities sheet from concierge for delivery

Maintain and organize all silverware and glasses, salt and peppers, napkins folded, coffee cups and other various items to ensure proper stock levels

Check and cash handling responsibility

Relay all messages from servers, managers, and host throughout service to the chef on duty to insure all guest expectations are met

Alert manager on duty to taking of breaks or leaving their station for any extended period of time

Adherence to food safety and food handling guidelines