Retail Merchandise Associate at The TJX… · Des Moines

Summary: TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience, engaging with customers, and maintaining a clean and organized store environment while adhering to operational and merchandising standards. Responsibilities: - Role models established customer experience practices with internal and external customers - Supports and embodies a positive store culture through honesty, integrity, and respect - Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures - Promotes credit and loyalty programs - Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards - Accurately processes and prepares merchandise for the sales floor following company procedures and standards - Initiates and participates in store recovery as needed throughout the day - Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store - Provides and accepts recognition and constructive feedback - Adheres to all labor laws, policies, and procedures - Supports and participates in store shrink reduction goals and programs - Participates in safety awareness and maintains a safe environment - Other duties as assigned Required Qualifications: - Possesses excellent customer service skills - Able to work a flexible schedule to support business needs - Possesses strong communication and organizational skills with attention to detail - Capable of multi-tasking - Able to respond appropriately to changes in direction or unexpected situations - Capable of lifting heavy objects with or without reasonable accommodation - Works effectively with peers and supervisors Preferred Qualifications: - Retail customer experience preferred Required Skills: Point of Sale Systems, Merchandising Procedures, Loss Prevention Standards, Credit and Loyalty Program Promotion, Store Recovery, Store Safety Awareness, Retail Customer Experience Benefits: Associate discount, EAP, Smoking cessation, Bereavement, 401(k) Associate contributions, Child care & cell phone discounts, Pet & legal insurance, Credit union, Referral bonuses, 401(k) match (for those who meet service or hours requirements), Medical/dental/vision (for those who meet service or hours requirements), HSA (for those who meet service or hours requirements), Health care FSA (for those who meet service or hours requirements), Life insurance (for those who meet service or hours requirements), Short/long term disability (for those who meet service or hours requirements), Paid parental leave (for those who meet service or hours requirements), Paid holidays/vacation/sick (for those who meet service or hours requirements), Auto/home insurance discounts (for those who meet service or hours requirements), Scholarship program (for those who meet service or hours requirements), Adoption assistance (for those who meet service or hours requirements), Open door policy, Supportive work environment